Rajesh Pandey
Lucknow
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
15
15
years of professional experience
Work History
Area Manager
Burgerama
01.2023 - Current
- Increased overall sales through capitalizing on new potential opportunities
- Managed inventory and reduced shrinkage through detailed monitoring of daily operations and stock
- Reduced turnover by enhancing training, motivation, and engagement strategies will all employees
- Directed all business functions including operational P&L, financial duties, customer retention and customer management
- Supervised8 Branch Managers and assets
- Increased profits through effective sales training, troubleshooting P&L and training new managers
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Restaurant Manager
Fab cafe
09.2018 - 07.2019
- Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service
- Assist in the execution of the restaurants business plan as directed by the Management Team
- To ensure that all standards are incorporated into the day-to-day operations of the restaurant
- Ensure guest service in all areas meets or exceeds company standards
- Cooperate with Marketing, Operations to respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained
- Accurately complete designated duties such as inventory control, ordering of products, cash control
Restaurant Manager
Devyani International
11.2016 - 01.2018
- Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
- Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Plans menus by consulting with chefs; estimates food costs and profits; adjusts menus
- Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation
Assistant Manager
Mocha
03.2016 - 11.2016
- Hire, Train, supervise, and schedule kitchen and service staff
- Manage purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste
- Coordinate with Executive Chef to plan special menu items
Asst. Guest Delight Manager
Dominos Pizza India Limited
07.2012 - 03.2016
- Effectively manage the restaurant in the absence of the Restaurant Manager
- Manage operations with passion, integrity, and knowledge while promoting the culture.
- Implement new company policies and procedures by developing plans and instructing staff
- Provide direction to shift leaders, and staff to achieve restaurant goals
IDP
Devyani International
07.2010 - 07.2012
Education
MBA - Pursuing
Subharti University
03-2026
Skills
- Operational Oversight
- Relationship building and management
- Team Building
- ODC Setup
- New Location Development
- Performance Improvement Strategies
- Results Measurement
- Operational Management
LANGUAGES
Hindi
English
Timeline
Area Manager
Burgerama
01.2023 - Current
Restaurant Manager
Fab cafe
09.2018 - 07.2019
Restaurant Manager
Devyani International
11.2016 - 01.2018
Assistant Manager
Mocha
03.2016 - 11.2016
Asst. Guest Delight Manager
Dominos Pizza India Limited
07.2012 - 03.2016
IDP
Devyani International
07.2010 - 07.2012
MBA - Pursuing
Subharti University
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