Rajendra Singh
Lucan,Dublin
Summary
Ambitious individual equipped with high-level business acumen and history of leadership. Works collaboratively with teams to achieve goals and improve performance. Thrives in fast-paced environments with strong time management and prioritisation skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Department manager
Reliance Retail
Bangalore, Karnataka
03.2021 - 09.2023
- Rotated merchandise and displays to feature new products and promotions.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Championed adherence to operational best practices and company policies.
- Developed empowering employee culture focused on equipping staff to independently meet customer needs.
- Recruited and trained department staff to boost employees productivity.
- Coached sales associates in product specifications, sales incentives and selling techniques.
Restaurant waiter
Underpass Pub
Bangalore, Karnataka
10.2020 - 02.2021
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Advised guests on menu selections, ordering processes and facilities locations, optimising customer comfort.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
Education
Master of Business Administration - Marketing
Dublin Business School
Dublin 09.2023 -
Bachelor of Hotel Management - Hotel Management
KLE Collage
Bangalore 07.2016 - 10.2020
Skills
- Cash drawer management
- Customer relations
- Price changes
- Face-to-face selling
- Expert communicator
- Efficient multitasker
- Upselling expertise
Languages
English
Fluent
Hindi
Native
Punjabi
Advanced
Timeline
Master of Business Administration - Marketing
Dublin Business School
09.2023 -
Department manager
Reliance Retail
03.2021 - 09.2023
Restaurant waiter
Underpass Pub
10.2020 - 02.2021
Bachelor of Hotel Management - Hotel Management
KLE Collage
07.2016 - 10.2020
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