Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Raimona Marku

Dublin

Summary

Dynamic and reliable waitress with experience in high-volume, fast-paced restaurants. Strong communication skills, excellent customer service, and proven ability to manage busy sections while maintaining high service standards.

Overview

4
4
years of professional experience

Work History

Waitress

Fire Steakhouse & Bar
Dublin
07.2024 - Current
  • Delivered friendly, efficient service in a fast-paced restaurant environment, while managing multiple tables during busy service periods.
  • Took and processed orders efficiently using POS system.
  • Assisted with menu recommendations to enhance guest dining experience.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Head Waitress

Six by Nico
Dublin
05.2023 - 01.2024
  • Trained new waitstaff on menu items and service standards for optimal performance.
  • Performed cashier duties such as taking payments and issuing change accurately.
  • Provided exceptional service to high volume of daily customers.
  • Coordinated with kitchen staff to ensure timely delivery of food.

Waitress

The Black Wolf Beer & Food Co.
Dublin
05.2022 - 05.2023
  • Developed positive relationships with regular customers through friendly conversation.
  • Maintained cleanliness and organization of dining area and utensils.
  • Assisted in training new staff on service protocols and menu knowledge.

Education

Bachelor of Science - Politics & International Relations, and Sociology

University College Dublin
Dublin, Ireland
09-2025

Skills

  • Conflict resolution
  • Team collaboration
  • Hospitality service expertise
  • Food service etiquette
  • Allergy awareness
  • Point of sale (POS) system operations

Languages

English
Native
Native
Italian
Upper Intermediate (B2)
B2
Albanian
Proficient (C2)
C2
Irish
Intermediate (B1)
B1

Accomplishments

UCD Advantage Award recognising students who have professional jobs alongside their studies.

Timeline

Waitress

Fire Steakhouse & Bar
07.2024 - Current

Head Waitress

Six by Nico
05.2023 - 01.2024

Waitress

The Black Wolf Beer & Food Co.
05.2022 - 05.2023

Bachelor of Science - Politics & International Relations, and Sociology

University College Dublin
Raimona Marku