Dynamic and reliable waitress with experience in high-volume, fast-paced restaurants. Strong communication skills, excellent customer service, and proven ability to manage busy sections while maintaining high service standards.
Overview
4
4
years of professional experience
Work History
Waitress
Fire Steakhouse & Bar
Dublin
07.2024 - Current
Delivered friendly, efficient service in a fast-paced restaurant environment, while managing multiple tables during busy service periods.
Took and processed orders efficiently using POS system.
Assisted with menu recommendations to enhance guest dining experience.
Demonstrated knowledge of wine selection, pairings, vintages.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Head Waitress
Six by Nico
Dublin
05.2023 - 01.2024
Trained new waitstaff on menu items and service standards for optimal performance.
Performed cashier duties such as taking payments and issuing change accurately.
Provided exceptional service to high volume of daily customers.
Coordinated with kitchen staff to ensure timely delivery of food.
Waitress
The Black Wolf Beer & Food Co.
Dublin
05.2022 - 05.2023
Developed positive relationships with regular customers through friendly conversation.
Maintained cleanliness and organization of dining area and utensils.
Assisted in training new staff on service protocols and menu knowledge.
Education
Bachelor of Science - Politics & International Relations, and Sociology
University College Dublin
Dublin, Ireland
09-2025
Skills
Conflict resolution
Team collaboration
Hospitality service expertise
Food service etiquette
Allergy awareness
Point of sale (POS) system operations
Languages
English
Native
Native
Italian
Upper Intermediate (B2)
B2
Albanian
Proficient (C2)
C2
Irish
Intermediate (B1)
B1
Accomplishments
UCD Advantage Award recognising students who have professional jobs alongside their studies.
Timeline
Waitress
Fire Steakhouse & Bar
07.2024 - Current
Head Waitress
Six by Nico
05.2023 - 01.2024
Waitress
The Black Wolf Beer & Food Co.
05.2022 - 05.2023
Bachelor of Science - Politics & International Relations, and Sociology
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone