Raheel Abbas
Carlow
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Crew Member
Touchlink Electronics Ltd
Kilkenny , Ireland
02.2022 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted customers in setting up their phone accounts and transferring data from one device to another.
- Performed troubleshooting procedures for common problems related to mobile phones.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of shop policies regarding payments, returns and exchanges.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Assisted management with inventory control and stock ordering.
- Diagnosed issues with customers' mobile devices to determine necessary repairs or replacements.
Graphic Designer
Limitless University
Chicago , Remote
12.2022 - 12.2023
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
- Generated website designs that are visually appealing yet user-friendly across multiple browsers and devices.
- Created animations and interactive elements for websites, mobile applications, presentations and videos.
- Researched competitive products and services to identify opportunities to improve customer experience through design changes.
Education
Bachelor of Science - Computer Science
Khawaja Fareed University Of Engineering And IT
Rahim Yar Khan, Punjab, Pakistan 02-2023
Master of Science - Information Systems With Computing
Dublin Business School
Ireland Skills
- Customer Service
- Inventory Restocking
- Verbal and written communication
- Teamwork and Collaboration
- Flexible Schedule
- Problem-Solving
- Telephone Etiquette
- Performance Improvement
- Microsoft Office expertise
- Adobe Photoshop, Illustrator, and InDesign
- Video Editing
- Packaging Design
Languages
Urdu
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Graphic Designer
Limitless University
12.2022 - 12.2023
Crew Member
Touchlink Electronics Ltd
02.2022 - Current
Bachelor of Science - Computer Science
Khawaja Fareed University Of Engineering And IT
Master of Science - Information Systems With Computing
Dublin Business School
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