Rachel Whelan
Baltinglass,Co. Wicklow
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Agri Sales Assistant
Quinn’s of Baltinglass
Baltinglass, Wicklow
2023.06 - Current
- Provided excellent customer support for increased customer satisfaction
- Handled customer calls, answering questions and directing calls.
- Monthly stock take/ animal health audits
- Dealing with reps on daily basis to get best deals and offers available
- Efficient in Microsoft Suite - daily use of Excel and Word to update Batch Sheets
- Handled cash register efficiently, ensuring accurate transactions.
- Upheld company policies whilst dealing with returns and exchanges.
Shop Assistant
Spar Baltinglass
Baltinglass, Ireland
2022.10 - 2023.05
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Handled queries regarding products, providing detailed information as necessary.
- Conducted price checks at request of customers for clear communication on cost.
Dairy Farm Hand
Peter Keatley
Castledermot, Ireland
2022.01 - 2022.05
- Adhered strictly to animal welfare standards during everyday duties on farm.
- Followed biosecurity measures to minimise disease outbreaks on farm.
- Carried out daily maintenance tasks around farm, contributing to organised operations.
- Employed humane handling methods with livestock, promoting healthy growth and development.
- Managed feeding schedules, ensuring balanced diet for livestock.
Education
D.I.Y A.I - A.I cattle
Progressive genetics
Enfield 03.2026
QQI Handling and dispensing of Animal Remedies - Animal Health
Chevron Collage
Online class 02.2026
Animal breeding
Learning cloud
Online 01.2026
Leaving certificate -
Scoil Chonglais
Baltinglass 06.2023
Skills
- Point of sale operation
- Retail software proficiency
- Stock control
- Customer Service
- Confident communicator
- Payment Processing
- Product knowledge
- Till and cash handling
- Patience and empathy
- Good at multitasking and problem solving
Certification
QQI Handling and Dispensing of animal remedies
Hobbies
Outside of work I breed and show cattle. I farm on family farm with beef cattle and sheep.
Timeline
Agri Sales Assistant
Quinn’s of Baltinglass
2023.06 - Current
Shop Assistant
Spar Baltinglass
2022.10 - 2023.05
Dairy Farm Hand
Peter Keatley
2022.01 - 2022.05
D.I.Y A.I - A.I cattle
Progressive genetics
QQI Handling and dispensing of Animal Remedies - Animal Health
Chevron Collage
Animal breeding
Learning cloud
Leaving certificate -
Scoil Chonglais