RACHEL SHEAHAN
Sydney,Australia
Summary
A driven and detail-oriented business professional with a Bachelor’s degree in Business and one year of experience in the financial services industry. Proven ability to manage multiple tasks, collaborate across teams, and support key business operations to drive organizational success. Equipped with strong communication, analytical, and problem-solving skills, with a keen ability to adapt to changing priorities in a fast-paced environment. Known for a proactive and results-focused approach, with a commitment to continuous learning and professional growth. Looking to leverage my skills and experience to contribute to the success of a dynamic organization while further advancing my career in the business world.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work history
Administrator, Investor Services
HSV Fund Services Limited
Dublin, Ireland
11.2023 - 12.2024
- Process and review investor transaction documents in line with fund documentation and regulatory requirements, ensuring compliance with AML standards.
- Maintain and distribute accurate capital activity reports to clients, providing timely and clear money movement notifications and wire instructions.
- Serve as the primary operational contact for clients, maintaining strong relationships and meeting service level agreements.
- Mentor and train junior staff, contributing to team development and knowledge sharing while demonstrating flexibility and strong organizational skills.
- Effectively communicate both verbally and in writing, working independently or collaboratively within a team to meet objectives.
- Demonstrate strong analytical abilities, problem-solving skills, and proficiency in IT tools to support daily operations and ad-hoc projects.
Server
JOHNNIE FOX'S IRISH PUB
Vancouver, Canada
10.2022 - 05.2023
- As a server at Johnnie Fox's Irish Pub, I was responsible for taking orders and serving food and beverages to guests
- Explained menu items and suggested appropriate options for food allergy concerns
- As well as that, I had the duty of hosting, which included offering excellent guest service to customers
- I also carried out general cleaning tasks, adhering to health and safety concerns
Bartender
WHELANS BAR AND TERRACE GARDEN
Limerick, Ireland
09.2021 - 09.2022
- As a bartender, I was responsible of preparing alcoholic and non-alcoholic beverages at the bar
- Interacting with customers, taking orders, and serving snacks and drinks
- Assessing bar customers' needs and preferences and making recommendations
- Instructing staff in use of new equipment and cleaning methods and providing efficient and effective methods of maintaining work area
- Capable of making a wide range of cocktails suited to customers' preferences
Starcamp Leader
STARCAMP SUMMER CAMPS
Galway, Ireland
06.2021 - 08.2021
- During my role as a Starcamp Leader, I took on the responsibility of teaching a variety of dance styles and techniques to a number of students from beginner to advance
- As a dance instructor one must choreograph routines for their students and provide suggestions and recommendations for improvement
- All the student's performance was then evaluated after the summer and suggestions were provided as well as recommendations for improvement
Postal Clerk
POST OFFICE
Limerick, Ireland
03.2020 - 03.2021
- Separating, sorting, and distributing incoming mail for onward dispatch in sorting sections
- Moving mail processed to designated areas for dispatch and routing schemes according to established procedures
- Daily distribution of social welfare payments to all those entitled as well as setting up customers' accounts and helping these invest in different types of bonds
- At the end of each working day, I was responsible for managing the balance sheet, which gave a snapshot of the company's financial position at a given point along with an income statement and cash flow statement
Bar/Restaurant Server
NEWCASTLE WEST GOLF CLUB
Limerick, Ireland
06.2019 - 01.2020
- As a server at the Newcastle West golf club restaurant, I was responsible for taking orders and serving food and beverages to guests
- Servers play an important role in guest satisfaction as we are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any mistakes
Floor Assistant
DOOLEY'S SUPERVALUE
Limerick, Ireland
07.2017 - 01.2018
- As a Floor Assistant working in the retail industry, our main objective is to be responsible for serving customers and processing sales transactions
- As well as that, I had the duty of restocking shelves, resolving customer complaints, and ensuring that the sales floor was well maintained
- In order to thrive in this role, one should be well organised and adept at using pricing and label equipment
- Effective communication skills and exceptional customer service were demonstrated throughout my employment
Education
SECONDARY SCHOOL DIPLOMA -
Scoil Mhuire & Íde
LimerickBACHELOR OF COMMERCE - Commerce/Marketing
National University of Ireland Galway
Skills
- Organization
- Teamwork
- Design
- Creative
- Communication
Certification
- Leaving Certificate
- Honours bachelor's degree in commerce
- Diploma in Performing - Keyboard certified by the Independent Contemporary Music Awards
Languages
Irish
Advanced
Timeline
Administrator, Investor Services
HSV Fund Services Limited
11.2023 - 12.2024
Server
JOHNNIE FOX'S IRISH PUB
10.2022 - 05.2023
Bartender
WHELANS BAR AND TERRACE GARDEN
09.2021 - 09.2022
Starcamp Leader
STARCAMP SUMMER CAMPS
06.2021 - 08.2021
Postal Clerk
POST OFFICE
03.2020 - 03.2021
Bar/Restaurant Server
NEWCASTLE WEST GOLF CLUB
06.2019 - 01.2020
Floor Assistant
DOOLEY'S SUPERVALUE
07.2017 - 01.2018
BACHELOR OF COMMERCE - Commerce/Marketing
National University of Ireland Galway
SECONDARY SCHOOL DIPLOMA -
Scoil Mhuire & Íde
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