Rachel Peake
Sutton Coldfield,UK
Summary
Results-driven Risk and Contingency Advisor, bringing proven skills in owning our Operational risk management system and driving improvements through performance measures. I have a passion for educating people about our database and giving training to site management when required. I am an enthusiastic, outgoing and willing individual who thrives from any challenge I may face. Ready to make significant impact within the desired role of a Treatment Process Scientist.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Waste Treatment Risk and Contingency Advisor
Severn Trent
Coventry, West Midlands
05.2020 - Current
- Collaboratively work within a large network of people across different company departments, by focusing on risk, to improve site and asset performance.
- Facilitate monthly control group meetings (Environmental Compliance COP) and present our compliance performance to an audience of different stakeholders across the business.
- Organise and run regular Risk Review meetings with Site managers and Senior Techs across all regions, to drive improvements to our risk performance metrics.
- Complete bi-weekly Compliance reports and commentary for a range of different business meetings in a presentation form, alongside dealing with any Compliance data enquiries .
- Provide and present training to area managers on how to use our Risk Database effectively so we can prioritise and manage on-site issues.
- Developed my knowledge with Excel formulas and Data Analysis within the Treatment Process HUB, ensuring documents are future proofed and investigating process performance. (5 months placement within the Treatment Process HUB)
Apprentice Water Treatment Plant Operator
Severn Trent
Stafford, Staffordshire
08.2017 - 05.2020
- Operated different treatment works across the region, including Reservoirs, Ground Water Sites, Pumping Stations and more.
- Gained knowledge of both our Water and Waste Treatment processes and how our assets work and have an effect on treatment.
- Upheld strict hygiene standards while performing daily routine tasks and health and safety checks in line with company regulations.
- Analysed data to identify trends and address problems, using our company systems such as eSCADA.
- Successfully demonstrated my expertise in the Waste and Water Treatment process by completing and passing both on-site and theory examinations at the end of my apprenticeship.
Hospitality Team Member
The Littleton Arms
Penkridge, Staffordshire
06.2016 - 07.2017
- A year's experience in providing friendly, courteous service, maximising positive customer satisfaction ratings.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Ensured organisation and timekeeping were in place throughout my shift, to avoid unhappy guest experiences.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Worked well under pressure and remained professional and relaxed during our busiest hours.
Education
A-Levels - Psychology, Sociology
Wolgarston High School
09.2015 - 06.2017
NVQ Level 1 - Operational Waste / Water Treatment Award
Make UK College
08.2017 - 04.2020
GCSEs -
Wolgarston High School
09.2014 - 09.2015
Duke of Edinburgh Award - Bronze and Silver
Wolgarston High School
Stafford, STSSkills
- Risk Database Ownership
- Organisation / Preparation
- Presenting
- Multitasking Abilities
- Data Analysis Capability
- Drive for Improvements (Performance Metrics)
- Teamwork and Collaboration
- Training and Development
- Flexible and Adaptable
- Reactive and Proactive worker
- Communication
- Time Management (Facilitation of COP)
- Relationship Builder
Accomplishments
Received a total of 25 "Our Brilliant People" recognitions alone in the last 3 years.
Timeline
Waste Treatment Risk and Contingency Advisor
Severn Trent
05.2020 - Current
Apprentice Water Treatment Plant Operator
Severn Trent
08.2017 - 05.2020
NVQ Level 1 - Operational Waste / Water Treatment Award
Make UK College
08.2017 - 04.2020
Hospitality Team Member
The Littleton Arms
06.2016 - 07.2017
A-Levels - Psychology, Sociology
Wolgarston High School
09.2015 - 06.2017
GCSEs -
Wolgarston High School
09.2014 - 09.2015
Duke of Edinburgh Award - Bronze and Silver
Wolgarston High School
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