Rachel Murphy
Athlone
Summary
Line Manager at Tesco with expertise in inventory management and team leadership. Achieved significant workflow efficiency improvements and waste reduction through targeted initiatives. Focused on creating a collaborative work environment while enhancing employee skills and maintaining health and safety standards. Acknowledged for outstanding customer support and performance assessment capabilities.
Worked as a Store Manager in an Express Store for 2 years in my career also through my journey.
Overview
22
22
years of professional experience
Work History
Line Manager
Tesco
06.2003 - Current
- Prepared Rotas and administrated payroll for large store.
- Trained and supervised Team to deliver store sales target.
- Developed new promotions and product lines to exceed sales targets.
- Managed cash and reconciled tills and rigorous security measures.
- Increased sales through detailed merchandise and customer service training.
- Designed and implemented practices to boost customer satisfaction metrics.
- Delivered quality customer service with friendly and professional demeanor.
- Reorganized sales floor to improve visual merchandising displays.
- Generated repeat business through exceptional customer service.
- Delegated work based on sales targets and individual employee strengths.
- Performed key holding duties including managing cash drawers , site security and timely opening and closing.
- Managed sales records, reconciled cash and bank deposits while performing store opening and closing duties.
- Oversaw stocktakes to achieve accuracy and inventory and pricing.
- Evaluated team performance and handled disciplinary actions.
- Strengthened team performance by attracting and developing top talent.
- Empowered sales team to maximize sales revenue and exceed corporate goals.
- Revamped stores appearance, including merchandising and displays, signage and cleaning to reflect seasonal trends and store branding.
- Coached and mentored store team members to achieve multiple promotions.
- Prioritized in-store sanitation, health and safety by raising standards and regular inspections.
- Completed audits and risk assessments to achieve regulatory compliance.
- Exceeded goals through effective prioritization and consistent work.
- Leading fresh department in reducing waste, increasing sales and using KPI reports to support in achieving targets.
Education
High School Diploma -
Bower Secondary
06-1994
Skills
- Inventory and budget management
- Team leadership and employee development
- Performance evaluation
- Scheduling coordination
- Customer support and focus
- Visual merchandising strategies
- Health and safety compliance
- Cost reduction initiatives
- Promotional campaigns
- Employee training
- Team Leadership
- Sales team motivation
- Conflict resolution skills
Timeline
Line Manager
Tesco
06.2003 - Current
High School Diploma -
Bower Secondary
Personal Information
Education and Training
High School Diploma
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