Rachel Horan

Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Offering strong interpersonal and communication skills with experience in customer service and teamwork. Knowledgeable about maintaining positive attitude and delivering high-quality service in fast-paced environments. Ready to use and develop problem-solving, time management, and collaboration skills in other roles. Excel in fast-paced environments by keeping team morale high and ensuring orders are accurate and timely. Regularly praised for improving customer satisfaction and streamlining workflow.

In my transition year, I pursued a one year course in DCU, taking 2 of the modules they offer in their undergraduate psychology programme. I studied cognitive psychology and biological psychology, and obtained a First Class Honours and a Second Class Honours in the two modules respectively.

• I have maintained a strong relationship with my local soccer club from the age of 10, in both playing and coaching the younger kids. I played on the first girls team to be set up in the club and played my way up through all the age groups. Last year I was given the honour of captaining our Senior Women's team, despite being over 10 years younger than our more experienced players.