Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Timeline
Generic

Rachel Gibson

Dublin ,Ireland

Summary

I am a certified semi-permanent makeup artist with extensive expertise in skin analysis and facial treatments. Demonstrates a strong understanding of safety protocols and hygiene standards compliance, ensuring optimal client care. My focus is always on creating a safe, comfortable, and personalised experience for each individual.

What excites me about the Alchemylab is the commitment to high quality artistry and providing an environment where clients feel comfortable and confident, as well as a close knit and friendly working environment for staff.




Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work history

Service advisor

Windsor motors
Dublin, Leinster
02.2019 - Current
  • Facilitated smooth communication between customers and staff members, ensuring clarity in service details.
  • Coordinated with technicians to ensure quality of service.
  • Handled administrative tasks for effective service delivery.
  • Built rapport with customers, enhancing long-term relationships.
  • Managed challenging customer situations for resolution and customer retention.
  • Utilised technical expertise to suggest appropriate solutions for vehicle issues.
  • Improved customer satisfaction by providing timely and accurate information.
  • Worked closely with other departments within dealership for seamless operations.
  • Recommended additional services to customers according to their needs, boosting sales opportunities.

Sales and customer service representative

Massimo Dutti
Dublin, Leinster
11.2017 - 02.2019
  • Trained new colleagues on customer service protocols, improving overall team performance.
  • Handled cash transactions accurately, maintaining financial integrity at all times.
  • Assisted in the creation of visual displays for enhanced aesthetic appeal.
  • Conducted inventory checks to ensure stock consistency.
  • Boosted sales to meet and exceed store targets.
  • Ensured high standards of visual merchandising as per company guidelines.
  • Enhanced store reputation with exceptional customer service skills.

Supervisor

COS
Dublin, Leinster
07.2017 - 11.2017
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Managed daily operations to increase productivity.
  • Updated payroll records by tracking changes in exemptions, job status, and pay rates.
  • Managed shift schedules to ensure optimal staffing levels at all times.

Customer sales assistant and personal stylist

Joseph Fashion Brown Thomas
Dublin, Leinster
08.2015 - 07.2017
  • Oriented new staff members, fostering a supportive team atmosphere.
  • Managed stock level for effective store operation.
  • Processed transactions, ensuring accuracy at all times.
  • Collaborated with team members to meet daily sales targets.
  • Built relationships with customers through friendly interaction and assistance.
  • Provided exceptional service, boosting repeat business rates.
  • Assisted customers to make informed purchasing decisions.
  • Prioritised tasks effectively in fast-paced retail settings.
  • Maintained shop floor cleanliness for an inviting shopping environment.
  • Delivered professional representation of brand during interactions with customers.
  • Handled cash drawer efficiently, supporting end-of-day reconciliation.

Education

Leaving Certificate -

Mount Temple Comprehensive
Dublin, Leinster
09.2008 - 06.2013

Certificate in Fashion and media makeup -

Grange Community College
Dublin, Leinster
09.2014 - 07.2015

Qualified in semi permanent makeup -

Monica Ivani MyBrows
Dublin, Leinster
05.2022 - 05.2022

Skills

  • Understanding of safety protocols
  • Certified in semi-permanent makeup
  • Skin analysis expertise
  • Hygiene standards compliance
  • Facial treatments proficiency
  • Knowledge of skin types
  • Salon hygiene maintenance
  • Patient care focus
  • Skincare knowledge

Websites

Affiliations

  • Learning and practicing new techniques within the permanent makeup industry in my spare time
  • Outdoor activities such as hiking and cycling
  • I am a very artistic and creative individual so I love to draw and paint

Timeline

Qualified in semi permanent makeup -

Monica Ivani MyBrows
05.2022 - 05.2022

Service advisor

Windsor motors
02.2019 - Current

Sales and customer service representative

Massimo Dutti
11.2017 - 02.2019

Supervisor

COS
07.2017 - 11.2017

Customer sales assistant and personal stylist

Joseph Fashion Brown Thomas
08.2015 - 07.2017

Certificate in Fashion and media makeup -

Grange Community College
09.2014 - 07.2015

Leaving Certificate -

Mount Temple Comprehensive
09.2008 - 06.2013

Similar Profiles

Create profile
Rachel Gibson