Rachel Gahan
Carlow
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Assistant
Lidl
Kilkenny , Ireland
01.2021 - Current
- Performed opening and closing procedures according to company protocol.
- Rang up purchases on cash register quickly and accurately.
- Checked out customers using scanners or other electronic equipment.
- Kept work area clean by sweeping floors, wiping counters and dusting shelves.
- Greeted customers upon entering the store with a friendly attitude.
- Processed payments via cash, check or credit card.
- Answered customer inquiries regarding products, prices, and availability.
- Resolved customer complaints in a timely manner.
- Maintained up-to-date knowledge of store policies related to payments, returns and exchanges.
- Provided excellent customer service to ensure repeat business.
- Organized store by returning merchandise to proper areas and restocked displays.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Cleaned shelves, counters and tables to maintain organized store.
Deli Assistant
Supervalu
Carlow , Ireland
07.2019 - 01.2021
- Assisted with catering orders as needed by preparing platters according to customer requests.
- Performed daily opening and closing duties including setting up displays and cleaning counters.
- Prepared sandwiches using specified ingredients while adhering to safety standards.
- Ensured that workstations were properly cleaned before closing time each day.
- Informed management of any supply needs or low stock levels.
- Stocked deli cases with fresh products such as meats, cheeses, salads, and other prepared foods.
- Cleaned and sanitized food preparation areas, equipment, utensils, dishes and silverware.
- Followed all safety procedures when handling knives or operating machinery in the kitchen area.
- Weighed and priced items for sale according to store guidelines.
- Checked expiration dates on all deli products to ensure quality control.
- Assisted customers with deli orders by slicing meats, cheeses, and other items according to their specifications.
- Regularly checked temperatures of hot holding units during shift hours.
- Adhered to all state health regulations regarding food safety and sanitation practices.
- Rotated stock on shelves throughout the day to ensure freshness of product.
- Followed recipes and customer requests to prepare meals.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Education
High School Diploma -
Borris Vocational School
Borris, CW06-2017
Skills
- Active Learning
- Complaint Handling
- Store Organization
- Payment Processing
- Cash Handling
- Inventory Management
- Customer Assistance
- Flexible Hours
- Retail Merchandising
- Organizational Skills
- Adaptability and Flexibility
- Self Motivation
- Safety and Cleanliness Standards
- Attention to Detail
Accomplishments
- Recently completed a course in becoming a qualified Special Needs Assistant.
Certification
- Full driving license.
Timeline
Customer Assistant
Lidl
01.2021 - Current
Deli Assistant
Supervalu
07.2019 - 01.2021
High School Diploma -
Borris Vocational School
- Full driving license.
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