Rachael Hughes
Naas
Summary
Dynamic social care leader with extensive experience working in a wide range of roles, specialising in team leadership and training development. Specialising in team leadership and training development, with strong skills in care planning and empathetic communication. Committed to creating a nurturing, respectful, and person-centered environment where both residents and staff can thrive. Proven success in enhancing service quality through supportive coaching and positive conflict resolution, resulting in improved resident well-being and team performance.
Overview
12
12
years of professional experience
Work History
Social Care Leader (Promoted)
Sherrard House residential services
04.2024 - 08.2025
- Led team meetings to discuss resident care and service improvements.
- Developed training materials for staff on best practices in residential services.
- Coordinated schedules to ensure adequate staff coverage for all shifts.
- Oversaw compliance with health and safety regulations in residential settings.
- Managed communication between residents, families, and service providers effectively.
- Coached and mentored individuals on professional development goals.
- Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
- Fostered a positive work environment by recognizing individual achievements.
Social care Worker
Sherrard House residential services
04.2018 - 04.2024
- To ensure the young people receive the highest standard of care, education and development.
- To provide emotional support and create opportunities for each young person to share their feelings about their own particular situation.
- To promote a culture where children / young people and their families are treated with dignity and respect, promoting a culture of unconditional positive regard at all times.
- To develop and implement age appropriate programmes.
- To promote a culture of attendance at school, training centres, medical and clinical appointments.
- To liaise with external agencies (schools, Social Workers, counsellors, medical practitioners etc.) on behalf of the young people.
- Oversight of each young person’s placement support programmes, monthly care planning audits, and responsibility of organising and attending placement planning meetings.
- Administration, Accountability and Governance.
- Health and Safety.
- Leadership and Team Skills.
- Evaluating information and judging situations.
Social Care Worker
CPL Healthcare
Dublin
08.2017 - 03.2018
- Experience working in Long-term residential care, Short-term residential and emergency care and Special care units
Waitress
Eddie rockets
Naas
05.2013 - 08.2017
- Customer service and cleaning duties.
- Till duties.
- Training new staff.
- Dealing with complaints.
Education
Bachelors Honors degree - Applied Social Studies
Carlow Institute Of Technology
Carlow01.2017
FETAC level 5 - Applied Social Studies
Carlow Institute of Further Education
Carlow01.2013
Junior certificate and Leaving certificate -
St.Marys College
Naas, Co.Kildare01.2012
Skills
- Team leadership
- Training development
- Team building
- Incidents management
- Care planning
- Communication management
- Risk assessment
- Emotional support
- Conflict resolution
- Problem solving
- Active listening
References
- Vivian Molloy, Current Manager, Sherrard House, 19/20 Sherrard Street Upper, Dublin, Dublin, 1, 01-8743742
- Ber Duffy, Previous Manager, Sherrard House, 19/20 Sherrard Street Upper, Dublin, Dublin, 1, 086-8904635
Training
- Manual Handling
- First Aid
- Fire safety
- Children's first
- Child exploitation
- Policies and procedures in Residential services
- GDPR
- Freedom of information Act
- Data protection in Tusla
- Aligning goals and priorities to manage time
- Encouraging team communication and collaboration
- Excel office 365
- Handling team conflict
Driving License - Status
Full driving license with own car
Affiliations
- Reading and learning about mental health and social care
- Gardening and nature walks
- Cooking and trying new recipes
- Travelling and exploring new cultures
- Spending quality time with my son and family
Date Of Birth
6th of February 1995
References
References available upon request.
Timeline
Social Care Leader (Promoted)
Sherrard House residential services
04.2024 - 08.2025
Social care Worker
Sherrard House residential services
04.2018 - 04.2024
Social Care Worker
CPL Healthcare
08.2017 - 03.2018
Waitress
Eddie rockets
05.2013 - 08.2017
Bachelors Honors degree - Applied Social Studies
Carlow Institute Of Technology
FETAC level 5 - Applied Social Studies
Carlow Institute of Further Education
Junior certificate and Leaving certificate -
St.Marys College