Rachael Feehan
Annagassan,Louth
Summary
A dedicated professional with a strong passion for customer service excellence and a keen appreciation of brand identity. Known for being an adaptive and inclusive team player, consistently translating customer rapport into increased sales. Demonstrates a positive and enthusiastic attitude with meticulous attention to detail, aiming to contribute to a dynamic team focused on delivering exceptional service.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Sheep Farmer and Full Time Parent
Myself
Braganstown/Annagassan, Co Louth
07.2011 - Current
- Maintained healthy livestock by implementing health screening, administering medication, and supplement feeding.
- Bred, lambed and raised healthy Easy Care Sheep with profitable returns, exceeding market average.
- Kept accurate records of farm activities and stocking levels, evaluating for improvement opportunities.
Retail Manager
Marks & Spencer
Birmingham and surrounding areas
12.1998 - 06.2008
- Exceeding customer expectations, working with a team, and leading by example.
- Agree and review targets and accountabilities. Communicating progress.
- Being a 'Brand Ambassador' for Marks and Spencer, instilling this in others.
- Having a passion for people and product.
- Getting a buzz from exceptional retail.
Education
Bachelor of Science - Psychology
Birmingham University
Birmingham 09.1994 - 06.1998
A-Levels - English, Classics, Human Biology
Shrewsbury Sixth Form College
Shrewsbury, England 09.1992 - 06.1994
Skills
- Excited by customer service excellence
- Adaptive and inclusive team player
- Appreciation of brand identity
- Ability to listen, translating customer rapport into sales
- Positive and enthusiastic with a devotion to detail
Timeline
Sheep Farmer and Full Time Parent
Myself
07.2011 - Current
Retail Manager
Marks & Spencer
12.1998 - 06.2008
Bachelor of Science - Psychology
Birmingham University
09.1994 - 06.1998
A-Levels - English, Classics, Human Biology
Shrewsbury Sixth Form College
09.1992 - 06.1994
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