Summary
Overview
Work history
Education
Skills
Websites
Certification
LANGUAGES
Affiliations
Accomplishments
Timeline
Generic

RABBIUL HAQUE MOHAMMED

Kildare,Ireland

Summary

Accomplished professional with extensive expertise in restaurant management, retail operations, and customer service excellence. Demonstrates exceptional skills in team leadership, inventory management, and POS systems, ensuring efficient operations and high-quality service delivery. Proven track record in strategic planning and innovation, leveraging technical proficiency to drive business growth and enhance customer satisfaction. Adept at conflict resolution and staff supervision, fostering a collaborative work environment. Career goals include advancing into senior management roles to further contribute to organisational success through effective delegation and proactive initiative-taking.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Sales secretary (part-time)

Royal Bengal Asian Grocery Store
Naas, Ireland
2025.01 - 2026.03
  • Achieve seamless store operations through effective management of opening procedures.
    Boost customer satisfaction with strategic product recommendations.
    Streamline inventory and shipment processes to optimise business performance.
  • Compiled client information to improve customer service.
  • Improved business by 17% since joining

Assistant Manager and Kitchen Porter (part-time)

Sitaaray Indian Restaurant
Kildare, Ireland
2025.02 - 2026.03
  • Assist in managing restaurant operations, ensuring smooth customer service and effective order management.
    Support staff supervision and training to enhance team performance.
    Aid in meal preparation alongside chef and coordinate takeaway and delivery services.
    Maintain cleanliness of facility to uphold health and safety standards.
    Take on full management responsibilities during absence of restaurant manager.
  • Created positive work environment, resulting in higher employee morale.
  • Provided support to manager during audits, ensuring accurate reports.
  • Managed over 50 customers calls per day
  • Improved customer service by implementing new procedures and protocols.

Sales Assistant (seasonal)

Bancarelle di Rima
Ravenna, Italy
2015.03 - 2026.03
  • Oversaw store operations and ensured high levels of customer service throughout 10 years of seasonal employment.
    Managed sales transactions and logistics coordination to optimise performance.
    Cultivated strong relationships with customers to foster loyalty and retention.
  • Offered personalised shopping advice to enhance customer experiences.
  • Built strong relationships with regular customers for repeat business.

Sales Assistant and Key Holder

THE GADGET STORE Kildare
Kildare, Ireland
2024.12 - 2025.03
  • Assisted in managing retail operations, including opening and closing procedures.
    Supported customer service initiatives to enhance client satisfaction.
    Facilitated sales transactions and contributed to product merchandising efforts.
    Aided in maintaining inventory control for optimal stock levels.
  • Handled cash transactions swiftly, ensuring accurate accounting at end of each shift.
  • Improved customer service by efficiently handling queries and complaints.
  • Fostered welcoming store environment by maintaining clean and well-organised displays.
  • Utilised excellent communication skills to provide detailed product information.
  • Offered personalised shopping advice to enhance customer experiences.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Increased sales by 7%
  • Collaborated effectively with team members to meet sales targets.

Assistant Chef and Kitchen Porter

Soul Club
Ravenna, Italy
2024.10 - 2024.12

Assisted chef in daily meal preparation tasks.
Learned food preparation and kitchen management techniques.
Maintained high hygiene standards in kitchen environment.

  • Followed recipes accurately for consistent flavour profiles across dishes.
  • Assisted in creating daily specials, adding variety to regular menu offerings.
  • Developed creative menu items to increase patron interest and satisfaction
  • Prepared fresh ingredients for meal execution, ensuring freshness and taste.
  • Facilitated smooth operation by keeping utensils clean and ready at all times.
  • Improved efficiency in kitchen through effective multitasking abilities.
  • Increased customer satisfactions by 1%

Education

NFQ level 5 - Software Development with Data Analytics and Cybersecurity

Rathmines College
Dublin
2025.09 - 2026.04

Higher Secondary Certificate - Science

Safiuddin Sarker Academy and College
Tongi
2022.01 - 2024.08

Diploma of Higher Education - Information Technology and Science

ITIS Nullo Baldini
Ravenna
2021.09 - 2023.06

IELTS - English

BRITISH SCHOOL RAVENNA
Ravenna
2024.09 - 2024.11

Skills

  • Restaurant management
  • Customer service excellence
  • Retail operation
  • Inventory management
  • POS systems
  • Data analysis
  • Problem-solving
  • Agile methodologies understanding
  • Coding languages
  • Unity engine experience

Certification

  • IELTS Score: 7.0 (C1 Level) | Nov 2024
  • Basic C Programming (Microsoft)
  • British Columbia Academy Certification
  • Manual Handling Certification
  • Irish Learner Permit B

LANGUAGES

Bengali: Native/Bilingual
Fluent
English: Full Professional
Fluent
Italian: Native/Bilingual
Native
Hindi: Elementary
Advanced
Urdu: Elementary
Advanced
Arabic
Beginner

Affiliations

  • Gaming
  • Reading
  • Cooking

Accomplishments

Drawing contest winner and a great customer service with 37% improvement in business

Timeline

NFQ level 5 - Software Development with Data Analytics and Cybersecurity

Rathmines College
2025.09 - 2026.04

Assistant Manager and Kitchen Porter (part-time)

Sitaaray Indian Restaurant
2025.02 - 2026.03

Sales secretary (part-time)

Royal Bengal Asian Grocery Store
2025.01 - 2026.03

Sales Assistant and Key Holder

THE GADGET STORE Kildare
2024.12 - 2025.03

Assistant Chef and Kitchen Porter

Soul Club
2024.10 - 2024.12

IELTS - English

BRITISH SCHOOL RAVENNA
2024.09 - 2024.11

Higher Secondary Certificate - Science

Safiuddin Sarker Academy and College
2022.01 - 2024.08

Diploma of Higher Education - Information Technology and Science

ITIS Nullo Baldini
2021.09 - 2023.06

Sales Assistant (seasonal)

Bancarelle di Rima
2015.03 - 2026.03
RABBIUL HAQUE MOHAMMED