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Experienced Waiter with over 8 years in shipboard service across fine dining, specialty restaurants, buffets, and banquets. Expertise in comprehensive table service, fine dining protocols, and silver service techniques. Knowledgeable in beverage service, including wine pairing and responsible alcohol service, while effectively presenting menus and addressing customer inquiries and complaints.

Junior at Appalachian State University majoring in Recreation Management with strong teamwork, communication, and leadership skills. Looking to gain hands-on experience in recreation operations and programming through an internship.

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Qin Zhu

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Waiter

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Bachelor of Science - Applied Statistics

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Waiter

Bachelor of Science - Applied Statistics

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