PRUDHVI BOYALLA
Bangalore,India
Summary
Motivated and detail-oriented Bachelor of Commerce graduate with foundational knowledge in accounting and finance, including accounts payable, accounts receivable, invoice processing, reconciliations, and financial documentation. Familiar with accounting software such as Tally, QuickBooks, and Microsoft Excel. Strong analytical, organizational, and communication skills with a willingness to learn and adapt in fast-paced work environments. Eager to begin a professional career in accounting and contribute positively while gaining practical industry experience.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Data centre security operator
ICTS (AWS)
Dublin, County Dublin, Ireland, IRELAND
2025.06 - Current
- Coordinated with other operators for smooth operation processes.
- Performed routine inspections of machinery, preventing potential malfunctions.
- Documented daily operations accurately, assisting in record keeping.
- Provided technical support to colleagues, fostering cooperative work environment.
- Upheld all health and safety regulations for risk reduction.
- Performed intensive quality control through inspections and testing.
- Communicated safely to coordinate with team members in noisy and fast-paced environment.
- Managed access control and CCTV operations in high-security data centre, ensuring compliance with strict security protocols.
- Delivered professional front desk support, handling visitor verification, access issuance, and client interaction.
- Responded to alarms, incidents, and patrol duties, ensuring site safety and operational continuity.
- Maintained accurate logs, reports, and documentation for security and audit purposes.
- Assisted in training new staff, ensuring efficient team performance.
- Provided technical support to colleagues, fostering cooperative work environment.
Customer service executive
Unified Gateways India pvt ltd
Bangalore, India
2019.12 - 2023.06
- Handled high volume calls whilst maintaining professionalism and composure.
- Provided accurate information to customers, which resulted in fewer returned orders.
- Generated customer invoices and tracked incoming payments
- Performed customer and supplier account reconciliations
- Supported credit control activities including follow-ups on outstanding balances
- Coordinated with other departments for efficient problem resolution.
- Conducted customer surveys to gather feedback on service experience improvement.
- Processed and tracked high volumes of transactions while maintaining accurate records and documentation
- Investigated discrepancies and worked with internal teams to resolve issues efficiently
- Balanced multiple tasks simultaneously without compromising on quality of service.
- Assessed customer needs accurately, making relevant recommendations that fit their specific requirements.
Education
Master of Science - Business Analytics
Dublin Business School
Dublin 2024.01 - 2025.03
Bachelor of Commerce - Accounts and Business
BNM DEGREE COLLEGE
BENGALURU 2019.06 - 2022.10
Skills
- Proficient multitasking
- Work order completion
- Invoice Processing & Payment Handling
- Bank & Supplier Reconciliations
- Accounts Payable & Accounts Receivable
- Emergency response readiness
- Basic mathematics proficiency
- Decision-Making aptitude
- Time management mastery
- Inventory management knowledge
- Pressure handling
- Task prioritisation
Affiliations
- Interested in Accounts , finance and business operations.
- learning new technologies
- Enjoy problem-solving and analytical tasks
- Passionate about continuous learning and professional development
- Enjoy fitness activities, travelling, and spending time with friends and family
Languages
English
Fluent
Kannada
Fluent
Telugu
Fluent
Tamil
Intermediate
Hindi
Intermediate
Timeline
Data centre security operator
ICTS (AWS)
2025.06 - Current
Master of Science - Business Analytics
Dublin Business School
2024.01 - 2025.03
Customer service executive
Unified Gateways India pvt ltd
2019.12 - 2023.06
Bachelor of Commerce - Accounts and Business
BNM DEGREE COLLEGE
2019.06 - 2022.10