PRIYANKA PARAB
Salesforce Developer/ Consultant
Dublin
Summary
Salesforce Senior Developer with 10+ years of experience in Salesforce implementations, focusing on Sales Cloud, Service Cloud, and Lightning Development. Expertise in designing scalable solutions and integrating third-party systems to improve functionality and automate processes. Proven ability to collaborate with cross-functional teams to meet project milestones using Agile methodologies for efficient delivery.
Overview
10
10
years of professional experience
10
10
Certification
Work History
Salesforce Technical Consultant/Senior Developer
Bluewave Technology Solutions
Ireland
10.2021 - 02.2024
- Sales cloud app development, optimizing aircraft leasing lifecycle with Lightning Web Components, Apex, and Flows; enhanced operational efficiency.
- Insurance app using Aura and Apex, efficiently generating stipulations and certificates, improved compliance.
- Synchronizing data between Salesforce and CADB using REST API.
- Led data migration efforts, ensuring the integrity and accuracy of data during the transition to Salesforce, which improved reporting accuracy.
- Orchestrated seamless project execution through daily synergy with BAs and QA teams, ensuring timely requirement updates and swift issue resolution.
- Conducted meticulous code reviews, ensuring Salesforce best practices, high-quality standards consistently met; maintained code integrity.
- Mentored junior developers on SFDX best practices and CLI usage, enhancing overall team productivity and continuous improvement.
- Optimized Salesforce app performance, achieving a reduction in load times; enhanced user experience.
- Successfully led a Salesforce implementation project using Quip tool that resulted in reduction in manual document creation processes.
- Designed digital prototypes and proof of concepts to demonstrate solutions to stakeholders.
- Successfully led a Salesforce implementation project using the Quip tool, which resulted in a reduction in manual document creation processes.
Salesforce Technical Consultant/Senior Developer
Cognizant Technology Solutions
Ireland
08.2018 - 09.2021
- Managed a team to develop a customer take-on lightning app for an energy company.
- Implemented an omni-channel strategy across various channels to optimize customer experience.
- Pioneered user community creation for self-service to help customers.
- Designed RTNRT integration with Oracle ERP using REST API.
- Coordinated with BAs and stakeholders to understand business requirements, define project scopes, and timelines.
- Conducted in-depth issue analysis, delivering robust resolutions and enhancing system reliability.
- Performed comprehensive code reviews and quality assurance, ensuring adherence to best practices and minimizing deployment errors.
Salesforce Developer
Cognizant Technology Solutions
India
08.2015 - 08.2018
- Integrated Service Cloud with Oracle ERP using SOAP API, enhancing system efficiency and reducing downtime.
- Optimized deployment with SVN and Jenkins, minimizing system outages and improving reliability.
- Implemented Knowledge Management and LIVE Agent, boosting customer support response times.
- Developed VisualForce pages, Apex code, and Lightning components, enhancing UI/UX.
- Authored detailed technical documents, ensuring effective knowledge transfer and team collaboration.
Salesforce Developer
Cognizant Technology Solutions
India
09.2013 - 08.2015
- Configured validation rules and workflows, enhancing operational efficiency.
- Developed custom Apex and Visualforce solutions, boosting system performance.
- Created and executed test classes and unit tests, ensuring robust and error-free code.
- Created and maintained process and code documentation.
Education
Bachelor of Engineering (B.E.) - Electronics
Pune University
India06.2012
Skills
- Salesforce architecture
- Lightning development
- SFDC configuration and customization
- Salesforce Agentforce
- API integration (REST/SOAP)
- Data migration strategies
- DevOps methodologies
- Agile practices
- Team management and mentoring
- Project collaboration
- Effective communication skills
- Requirements gathering and analysis
- Technical consulting
- Technical documentation
Certification
• Salesforce Certified Platform Administrator
• Salesforce Certified Platform App Builder
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Experience Cloud Consultant
• Salesforce Certified Platform Developer I
• Salesforce Certified Platform Developer II
• Salesforce Certified Agentforce Specialist
• Salesforce Certified Sharing and Visibility Designer
• Salesforce Certified Tableau CRM and Einstein Discovery Consultant
Timeline
Salesforce Technical Consultant/Senior Developer
Bluewave Technology Solutions
10.2021 - 02.2024
Salesforce Technical Consultant/Senior Developer
Cognizant Technology Solutions
08.2018 - 09.2021
Salesforce Developer
Cognizant Technology Solutions
08.2015 - 08.2018
Salesforce Developer
Cognizant Technology Solutions
09.2013 - 08.2015
Bachelor of Engineering (B.E.) - Electronics
Pune University
PROFILES
- LinkedIn Profile: https://www.linkedin.com/in/priyanka-parab-9b238895
- Trailhead Link: https://trailblazer.me/id/p.parab31
TOOLS
Programming Languages: Apex, JavaScript, HTML, CSS
Tools: Jenkins, GitHub, Bit Bucket, ANT, Eclipse, VS Code, Soap UI, Postman, Data Loader, Quip, Confluence, JIRA