Pritesh Singh
Bangalore
Summary
Certified in Product Management (PSPO 1) with 6 years of global experience in the banking industry. A seasoned professional skilled in Product Roadmap, Product Design, Program Management, Product Launch, Product Strategy, Fintech, and Business Analysis. Possessing a self-motivated nature and a comprehensive understanding of functional and technical domains, I collaborate closely with product leaders to drive successful outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Manager
Wells Fargo
08.2023 - Current
- Spearheaded the product development of a new customer service branch banking product for 40000 bankers
- Improved 5+ features, developed effective processes performed user testing and iterate the changes quickly
- Streamlined operations for address changes, wire transfers, and account openings, achieving 88% accuracy rate
- Revamped customer search and authentication user experience, 20% reduction in search time, 90% increase in authentication accuracy
- Launched new session management architecture leading to reduction in suspicious activities by bankers by 55%
- Initiated and launched KAFKA event logging to enhance the tracking of banker's activities and data quality for audit reports
- Devised improvements with stakeholders & clients; developed PRDs, coordinated product implementation
- Designed product prototype with UI/UX designer for branch bankers to assist in servicing the retail customers, reduced TAT by 70%
Product Owner
Societe Generale
11.2021 - 08.2023
- Launched new UI experience for the internal stakeholders, improved the data quality by 20%, reducing regulatory penalties amounting up to USD 50 million
- Conducted impact analysis on 15+ business requirements, prioritizing features by business value to guide product development in line with regulatory and business objectives
- Automated the ETL processing of credit risk data generated by the 8 bank entities on weekly/quarterly basis resulting in significant reduction in manual efforts on annual basis
- Developed the vision and strategy to identify and surface most relevant features for regulatory reporting requirement (credit risk)
- Led a BA team to refine product/business requirements for Basel/ESG regulations enhancing risk management processes
- Interviewed 30+ super users, improved the existing feature to reduce the support tickets by 10% MoM
- Performed extensive user and market research to come up with new product features, designed a roadmap, identify risks to deliver the projects
Product Owner
Infosys Consulting
05.2021 - 10.2021
- Collaborated with stakeholders and business analysts to define and refine user stories for the Equity module, ensuring that the development aligned with the specific needs of private banking clients
- Managed and resolved inquiries related to Value at Risk (VaR) calculations and risk assessments
- Delivered tailored investment performance reports to clients, improving their insights and supporting informed decision-making
- Devised improvements with stakeholders & clients; developed PRDs, coordinated product implementation
- Worked closely with development teams to map out API specifications for the KYC portal
- Actively participated in sprint planning sessions with product owners and stakeholders, ensuring clear communication of priorities and objectives
Business Analyst
Cognizant
09.2016 - 09.2018
- Collaborated with stakeholders to gather and define user stories for the One Collection application, focusing on credit risk data reporting requirements and ensuring alignment with business objectives and regulatory standards
- Oversaw the configuration and implementation of the Automated Access Providing Solution, achieving a 15-man-day annual saving and significantly enhancing operational efficiency in data access management
- Developed a data extraction automation solution, saving 10 man-days annually and significantly enhancing operational efficiency in data extraction for risk assessments
Education
MBA - Finance, IS
Symbiosis Institute of Management Studies
Pune01.2021
B.E -
BMSIT
Bangalore01.2016
XII - CBSE
Kendriya Vidyalaya
Punjab01.2011
Skills
- Product Management
- Design Thinking
- UI/UX
- Business Development
- User Research
- Competitive Analysis
- Data Analysis
- Product Launch
- Product Development
- Product Roadmap
- Analytics
- Product Strategy
- CRM
- Lending
- Payment
- User Acquisition & Retention
- Miro
- Visio
- Wireframing
- Figma
- Prototyping
- SQL
- Prioritization
- Backlog refinement
- Retrospective
- Sprint planning
- User story estimation
- Velocity
- Sprint Demo
- Sprint Review
- Jira
- Confluence
- Product lifecycle
- Agile methodology
- Stakeholder management
- Project planning
- Business requirements gathering
- Market research
- Process optimization
- KPIs
- Business case development
- Cross-functional collaboration
- A/B testing
- Risk management
- Scrum
- Documentation
- Customer journey mapping
Websites
Certification
- Professional Scrum Product Owner I, SCRUM.org, 2024
- Lean Six Sigma Green Belt, KPMG, 2021
Extra Curricular Responsibilities
- Helped in organizing a tree plantation drive (CSR initiative)
- Worked organizing events for leader's India visits (For townhalls, team presentations etc.)
- Worked as core team member in organizing Annual research conclave - Symbiosis University
Timeline
Product Manager
Wells Fargo
08.2023 - Current
Product Owner
Societe Generale
11.2021 - 08.2023
Product Owner
Infosys Consulting
05.2021 - 10.2021
Business Analyst
Cognizant
09.2016 - 09.2018
MBA - Finance, IS
Symbiosis Institute of Management Studies
B.E -
BMSIT
XII - CBSE
Kendriya Vidyalaya
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