Summary
Work History
Education
Skills
Certification
Timeline
International Experiences
Generic
Priscila Maeda

Priscila Maeda

São Paulo

Summary

Dynamic professional with over 15 years of expertise in project and event management across diverse sectors, significantly enhancing client success and operational efficiency. Proficient in negotiation, relationship management, and business intelligence, leveraging advanced CRM tools to drive strategic initiatives. A proven track record in leading multidisciplinary teams, implementing training processes, and fostering continuous improvement in quality standards. Extensive international experience (United States, Japan, the Middle East and Australia) enriches adaptability and cultural awareness, ensuring effective collaboration in global environments. Passionate about delivering impactful results through innovative project management and operational excellence.

Work History

Entrepreneur

Food Truck Operations
01.2024 - 12.2024
  • Product development and management of French crepe food truck business, specializing in events and trade shows across São Paulo
  • Managed budgets effectively, optimizing allocation of resources to maximize event impact.
  • Streamlined operations, including procurement, inventory management, and logistics, for maximum efficiency, created a distinct brand identity and executed marketing campaigns to boost visibility and sales
  • Key Achievements: Established a recognizable brand and achieved overall profitability within 6 months

Real Estate Business Analyst

JLL JONES LANG LASALLE
05.2023 - 06.2024
  • Real Estate consultancy for multinational companies, development of financial analyses, use of CRM tools (Salesforce), Geo marketing, AI-GPT, CRE Tool and market studies for the development of effective negotiation strategies
  • 25% improvement in customer retention rate, with an average saving of 20% in contract re-negotiations,
  • Implementation of 60 new projects annually for global clients

Senior Operations Manager

FORALUS HOSPITALITY GROUP
10.2021 - 02.2022
  • Operations management, business development, budget management, quality control, financial management, development and maintenance of standard operating procedures, management and monitoring of data, indicators and KPI’s
  • Continuous improvement of processes and systems, building and retaining a highly engaged and trained team, and cost management according to the budgets provided
  • Application of agile methodology, using Trello tool
  • Key Achievements: Damage control during the pandemic and adaptability, and expectations management of internal and external stakeholders

Venue and Events Manager

SYDNEY FLYING SQUADRON
07.2019 - 05.2021
  • Managing operations across all business departments
  • Executing and managing schedules, managing software and integration for the sales chain, analyzing charts and monitoring data, indicators and KPIs
  • Planning and organizing events in conjunction with the Marketing and Operations teams
  • Selection, hiring and retention of employees
  • Key Achievements: Significantly and consistently reduced labor costs in operations by 12% while maintaining employee satisfaction and high customer reviews

Special Projects & Events Coordinator

THE GROUNDS OF ALEXANDRIA
10.2019 - 03.2020
  • Delivered high-impact results by skillfully guiding projects through all stages of planning, development, and implementation.
  • Coordinating and negotiating with all suppliers, marketing and operational departments, drafting and customizing long-term contracts and retaining suppliers to improve the business
  • Key Achievements: Successfully planning and coordinating The Grounds Wedding Showcase in February 2020 for 800 paying guests

Cabin Crew

QATAR AIRWAYS
02.2015 - 09.2017
  • Three years living in Doha, working for QATAR Airways, having the opportunity to travel to over 70 countries
  • This opportunity provided me a broad cultural awareness and a variety of experiences, which developed my flexibility, people management skills, and decision-making and planning capabilities

Business Development Manager

BRASILINVEST GROUP
03.2010 - 12.2014
  • Management and negotiations with multinational companies focused on investments in Brazil, assisting in the development of business plans and market assessments
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Organized successful trade shows and events to showcase company offerings, expanding industry network connections, such as:
  • Visit of Ivanka Trump (Donald Trump's daughter) to Brazil – responsible for organizing the entire agenda, transportation, accommodation, etc
  • Private event for Fernando Alonzo (Formula 1 pilot), this event had approximately 120 guests (all local VIP celebrities and F1 pilots)
  • I developed, planned and coordinated everything from the scope, hiring of the venue, entertainment schedule, catering and dinner, communication with the press, to the completion of the event, deliverables and post-event achievements
  • Private event for Sotheby's (NY's most renowned art gallery) in São Paulo, in which paintings such as Monet and Picasso were brought for sale to VIP guests - a selected restricted event to approximately 30 guests

Education

Postgraduate Degree - Hospitality Management

Sydney Business And Travel Academy
Sydney, Australia
01.2020

Postgraduate Degree - Business Strategies

FIA – Fundação Instituto Administração
São Paulo, Brazil
01.2012

Culinary Arts -

Universidade Anhembi Morumbi
São Paulo, Brazil
01.2011

Marketing and Communication -

Universidade Presbiteriana Mackenzie
São Paulo, Brazil
01.2001

Skills

  • Operations Management
  • Process Optimization
  • Team Management
  • High-level Communication Skills
  • Budget Management
  • Financial Analysis
  • Business Development
  • Project Management
  • Customer Success
  • Negotiation
  • Stakeholder Engagement
  • Events Operations
  • Events Management

Certification

  • UCLA - University of California Los Angeles, International Business, 2007
  • Google Project Management Certificate, 2022
  • Salesforce, Sales and CRM Certificate, 2022
  • Lead Management in Salesforce, 2022
  • Google Data Analytics, 2023
  • Teaching English as a Foreign Language (TEFL) Certification, 2014

Timeline

Entrepreneur

Food Truck Operations
01.2024 - 12.2024

Real Estate Business Analyst

JLL JONES LANG LASALLE
05.2023 - 06.2024

Senior Operations Manager

FORALUS HOSPITALITY GROUP
10.2021 - 02.2022

Special Projects & Events Coordinator

THE GROUNDS OF ALEXANDRIA
10.2019 - 03.2020

Venue and Events Manager

SYDNEY FLYING SQUADRON
07.2019 - 05.2021

Cabin Crew

QATAR AIRWAYS
02.2015 - 09.2017

Business Development Manager

BRASILINVEST GROUP
03.2010 - 12.2014

Postgraduate Degree - Hospitality Management

Sydney Business And Travel Academy

Postgraduate Degree - Business Strategies

FIA – Fundação Instituto Administração

Culinary Arts -

Universidade Anhembi Morumbi

Marketing and Communication -

Universidade Presbiteriana Mackenzie

International Experiences

  • Sydney, Australia, Oct 2017 – Feb 2022
  • Doha, Qatar, Feb 2015 – Sep 2017
  • California, USA, Dec 2001 – Sep 2009
  • Japan, Nov 1999 – Jan 2000

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Priscila Maeda