Prince Osarobo
Dublin
Summary
Dynamic sales and operations professional with a proven track record at Brown Thomas, excelling in customer service and visual merchandising. Skilled in developing effective sales strategies and fostering team collaboration, I consistently drive results and enhance customer satisfaction through innovative problem-solving and operational excellence. Also dedicated professional trained in picking, packing and shipping orders. Delivers reliable service against daily targets with superior work ethic and team-oriented mindset. Successful at supporting accomplishments and maintaining safety standards.
Overview
1
1
year of professional experience
Work History
Sales Associate
Brown Thomas
Dublin, Ireland
07.2024 - Current
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Prepared merchandise for purchase or rental.
- Adhered to company initiatives and achieved established goals.
- Maintained records related to sales for store management.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered customer inquiries regarding product features, pricing, and availability.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Handled customer complaints in a professional manner.
- Used technology resources to assist customers in locating and selecting items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Organized store by returning merchandise to proper areas and restocked displays.
Operations Manager
212 Media
Dublin, Ireland
02.2024 - Current
- Monitored and improved theefficiency of processes, team performance, and customer service.
- Developed and implemented operational procedures to ensure quality standards are met.
- Recruited, hired, and trained crew members on application of projects, customer relations, and customer service.
- Built strong operational teams to meet process and production demands.
- Responded to information requests from superiors, providing specific documentation.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Measured and reviewed performance via KPIs and metrics.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed staffing needs through recruitment, selection, onboarding and training, anddisciplinary action as necessary.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Collaborated with team leaders on quality audits.
Education
High School Diploma -
Beneavin De La Salle
Dublin05-2024
High School Diploma -
Kings Hospital
Dublin04-2018
BBA - Law
Maynooth University
MaynoothSkills
- Customer service
- Visual merchandising
- Team building
- Project management
- Sales strategies
- Operational procedures
- Cash handling
- Meeting deadlines
- Sales trends
- Problem-solving
- Written and oral communication skills
- Sales development
- Negotiation tactics
- Contact follow-up
- Inventory tracking
- Exceptional customer service
- POS system operation
- Flexible schedule
- Reliable and punctual
- Time management
- Client account management
- Listening skills
Affiliations
- Powerlifting/bodybuilding
- Public Speaker for Co-operation Ireland
- Student Council member/President
- Self-Starter
Languages
English
First Language
Japanese
Elementary (A2)
A2
Timeline
Sales Associate
Brown Thomas
07.2024 - Current
Operations Manager
212 Media
02.2024 - Current
High School Diploma -
Beneavin De La Salle
High School Diploma -
Kings Hospital
BBA - Law
Maynooth University
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