Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Technical Background
Personal Information
Hobbies and Interests
Professional Summary
Work Preference
Work Availability
Quote
Software
Interests
Timeline
Generic
Prem Kumar

Prem Kumar

Private Cloud Engineer
Hyderabad,TG

Summary

Experienced IT professional with over 10 years of expertise in Backup and Monitoring technologies. Seeking a challenging work environment that offers valuable learning and professional growth opportunities. Skilled in Commvault backup technology, including Virtualization backups, BMR recoveries, IntelliSnap, indexing, and Deduplication. Excellent communication abilities and a strong team player. Currently serving as a senior technical engineer in the backup field.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Associate Consultant(C3A)

TCS
09.2022 - Current
  • Backup Software: - Commvault
  • Cloud Technology: - Azure
  • Storage Device for Library: - Disk Library and Azure cloud Library
  • Ticketing Tool: - Service Now
  • Project Name: Mars
  • Day to day activity in troubleshooting backup issues and generating backup reports
  • Installing and configuring the idata agents
  • Working on the commission and decommission tasks
  • Backup performance management, performance tuning and backup report Methodologies
  • Troubleshooting backup failures by engaging platform teams if required
  • Experience in configuring Database backups and restoration
  • Experience in configuring the VSA and IntelliSnap backups
  • Experience on BMR restores, Virtualize Me restores
  • Setting up secondary copy(aux copy) from one site to another site
  • Troubleshooting VM backup issues by Coordination with Vmware team
  • Troubleshooting failed backup jobs and ensuring backups are getting successful
  • Working with the vendor in troubleshooting the pending issues
  • Experience of tools like Service Now, Remedy for resolving the tickets
  • Responding to Mails of the clients for Backups and Restore issues
  • Performing DB maintenance on the commserve every Month during the patching activity
  • Restored commserve database using disaster recovery backup
  • As recently migrated the commserve as two nodes and enabled live sync feature on it
  • Attending weekly meeting with the client SME's to discuss on the backup related issues or activities
  • Preparing monthly backup and restore metric report and sharing to management
  • Working on the Aux copy reports and performance issues
  • Good exposure on restoration of file system and application based such as VM, File System (Full System State), SAP for HANA, SAP for MaxDB, SAP for Oracle and MSSQL
  • Coordinating with vendors (Symantec, Microsoft) to solve various problems
  • Working on tickets based on the severity Level, confirming to the SLA
  • Active Participation in Problem solving exercise
  • Providing 24
  • 7 support to customer based on rotational shifts
  • Work exposure on Internal and external Audits and Tape Audit
  • Maintaining Backups and success rate up to 99.5%

Technical Specialist

Kyndryl (IBM)
05.2015 - 08.2022
  • Backup Software: - Commvault (5 + Years)
  • Cloud Technology: - Azure
  • Storage Device for Library: - Tape Library, Disk Library and Cloud Libraries
  • Ticketing Tool: - Service Now, Remedy
  • Project: Pitney Bowes
  • Monitoring tools: BMC Patrol and Portal and Nagios
  • Providing proactive L2 level remote support to the customers
  • Monitoring the backup status
  • Generating and sharing reports to the customers
  • Troubleshooting the major backup application issues by coordination with vendors
  • Performing Windows, Unix and SQL agents and Full VM restoration
  • Experience in Installing and Configuring the Media Agents
  • Configure, install, and manage backup applications and systems
  • Removing servers from backups when they are decommissioned
  • Configuring Disk Libraries in Commvault
  • Performing health check on all libraries and ensuring there is enough space on them
  • Installing and updating service packs
  • Configure Backups on New clients which includes File system (Windows and Linux) and SQL, Oracle Backups
  • Initiating ad-hoc Backups and sending user backup reports to the client

Education

Bachelor of Technology -

Jawaharlal Nehru Technological University
01.2014

Skills

  • Commvault V11 Administration Skills
  • Simpana Software Expertise
  • Windows Server Administration
  • RHEL Administration
  • VMware vSphere Management
  • Windows Hyper-V Administration
  • Proficient in AWS Solutions
  • Azure Cloud Computing
  • ServiceNow Administration
  • Problem Resolution
  • Database Management with MS SQL
  • Oracle Database Management

Certification

Azure Certified Administrator, AZ-104

Accomplishments

  • Best Performer award in TCS.

Languages

English
Telugu

Technical Background

Commvault V11, Simpana, Windows Server, RHEL, VMware vSphere, Windows Hyper-V, AWS, Azure, Service Now, Remedy, Tivoli Monitoring, BMC Portal, MS SQL, Oracle DB

Personal Information

Date of Birth: 04/07/93

Hobbies and Interests

  • Travelling
  • Playing Cricket

Professional Summary

Commvault backup technology, Virtualization backups, BMR recoveries, IntelliSnap, Indexing, Deduplication, Good communication skills, Team player

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Team Building / Company RetreatsCompany CultureFlexible work hoursWork-life balanceHealthcare benefitsWork from home option

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Software

Commvault backup

Rubrik Data Protection

Veeam Backup

Interests

Travelling

Timeline

Associate Consultant(C3A)

TCS
09.2022 - Current

Technical Specialist

Kyndryl (IBM)
05.2015 - 08.2022

Bachelor of Technology -

Jawaharlal Nehru Technological University

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Prem KumarPrivate Cloud Engineer