PRECIOUS IGHALO
Kilbride Army camp shankill ,Ireland
Summary
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Motivated Retail Assistant with background in customer service and sales. Proficient in handling multiple tasks simultaneously while maintaining a welcoming store atmosphere. Strong skills include effective communication, problem-solving, and team collaboration. Previously contributed to increased customer satisfaction rates through exceptional service delivery.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Retail Assistant
Skechers
Letterkenny , Ireland
03.2024 - 02.2026
- Provided excellent customer service and promptly resolved customer queries and complaints.
- Restocked shelves regularly to ensure merchandise availability and an organised store layout.
- Operated tills efficiently, handling cash and card payments with accuracy.
- Supported promotional activities and product launches to boost sales and customer engagement.
- Maintained cleanliness and organisation of the store to enhance customer shopping experience.
- Processed transactions at the cash register efficiently.
- Collaborated with team members to manage inventory levels.
- Ensured compliance with store policies and procedures consistently.
- Participated in training sessions to improve product knowledge and service skills.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Assisted customers with product selection, answered queries and provided advice.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Science
Deele College
Raphoe 09.2023 - 06.2025
Skills
- Customer service
- Stock replenishment
- Team collaboration
- Communication skills
- Attention to detail
- Problem solving
- Inventory management
- Point of sale (POS) operation
- Cash handling
- Store maintenance
- Time management
- Multitasking
- Visual merchandising
- Organisational skills
- Sales techniques
Languages
English
Languages
English
First Language
Timeline
Retail Assistant
Skechers
03.2024 - 02.2026
Science
Deele College
09.2023 - 06.2025