MS Office
Pranav Prathapan
Administrative Management
Carlingford,LH
Summary
Dynamic and results-driven professional with expertise in quality management, marketing, and customer relationship management. Skilled at leading teams, optimizing processes, and fostering effective communication to enhance operational efficiency in e-commerce logistics and warehouse safety. Proficient in MS Office. Highly organized and skilled at multitasking, with a strong analytical mindset to drive continuous improvement and organizational success. Detail-oriented and personable leader experienced in streamlining workflows, managing office operations, and leveraging software tools to maintain records, coordinate schedules, and improve productivity. Dedicated to ensuring seamless operations and contributing to business growth through strategic problem-solving and efficiency-driven solutions.
Overview
5
5
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Warehouse associate
Amazon
10.2024 - 02.2025
- Ensure efficient order processing, packaging, and shipment while adhering to strict safety regulations.
- Operate conveyor systems and handle heavy items to optimize warehouse workflow.
- Maintain a safe and organized work environment by monitoring cargo movement and surroundings.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Store Manager
Eastwood Off license
10.2022 - 10.2024
- Led day-to-day store operations, ensuring seamless customer service and efficient business management.
- Managed EPOS till operations, cash handling, and financial transactions with accuracy.
- Oversaw stock control, inventory updates, and product placement to maximize sales.
- Implemented strategies to improve operational efficiency and enhance customer satisfaction.
Barback Manager
TDC Concepts | The Piano Works
06.2022 - 10.2022
- Supervised barback shifts, ensuring smooth bar operations in a high-energy environment.
- Maintained and restocked inventory to meet demand during peak hours.
- Coordinated with bartenders and management to optimize service efficiency.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Sales Officer
Sheenlac Paints LTD
12.2019 - 05.2022
- Developed and executed strategic sales initiatives, expanding the company's market presence.
- Managed sales teams, set performance targets, and optimized team productivity.
- Built and maintained strong client relationships to drive revenue growth.
Education
Master of Science - Business with International Management
Northumbria University
London 04.2001 - 10.2023
BBA - Business
Annamala University
Chennai 05.2018 - 05.2021
Bachelors of Engineering - Mechanical
IIIST University
Chennai 05.2013 - 04.2017
Skills
Professional Communication Skills
Skilled in Microsoft Office
Quality Assurance Management
Analytical Problem Solving
Strategic Marketing Management
Team leadership
Report generation
Multitasking and organization
Sales Data Analysis
Payroll Administration
Software
Linux
Autocad
Certification
Certified Quality Engineer (CQE) - American Society for Quality (ASQ).
Timeline
Warehouse associate
Amazon
10.2024 - 02.2025
Store Manager
Eastwood Off license
10.2022 - 10.2024
Barback Manager
TDC Concepts | The Piano Works
06.2022 - 10.2022
Sales Officer
Sheenlac Paints LTD
12.2019 - 05.2022
Certified Quality Engineer (CQE) - American Society for Quality (ASQ).
03-2019
BBA - Business
Annamala University
05.2018 - 05.2021
Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC/R) Certification - Environmental Protection Agency (EPA).
07-2017
AutoCAD Certified Professional - Autodesk.
08-2016
Bachelors of Engineering - Mechanical
IIIST University
05.2013 - 04.2017
Master of Science - Business with International Management
Northumbria University
04.2001 - 10.2023