Prakash Patel
Calgary
Summary
Experienced and customer-focused professional with over a decade of experience in operations, logistics, transportation, and quality control. Proven track record of supervising teams, streamlining processes, and maintaining safety and efficiency in diverse work environments. Adept at fostering collaboration, solving problems, and ensuring high-quality service delivery. Seeking a supervisory role where I can utilize my leadership skills, operational expertise, and customer service acumen to drive organizational success.
Overview
19
19
years of professional experience
Work History
Transportation Staff
Canada Post Corporation
02.2022 - Current
- Ensured the safe and efficient movement of large vehicles and trailers in the yard
- Operated shunt trucks to organize trailers and maintain smooth yard operations
- Followed supervisor instructions to meet operational deadlines and safety protocols
- Worked flexible shifts, including nights, weekends, and holidays, to support24/7 operations
Letter Carrier
Canada Post Corporation
07.2020 - 01.2022
Postal Clerk
Canada Post Corporation
09.2018 - 06.2020
Transportation Staff
Brewers Distributor Ltd
09.2014 - 05.2020
- Delivered products to customer locations using a tractor-trailer combination in all weather conditions
- Provided quality customer service through professional interactions with clients
- Documented deliveries and completed reports in compliance with company policies
- Unloaded and organized products at customer sites to meet delivery requirements
Lead Quality Control
The Walt Disney Company India
01.2006 - 01.2014
- Addresses challenges and conflicts within the team effectively
- Serves as a connection between the team and upper management or other departments
- Ensures smooth communication and collaboration among team members
- Ensure workload is distributed evenly among team members
- Conduct regular team meetings to provide updates and address concerns
- Submit regular updates and reports to management
- Analyze team performance and recommend improvements
- Provide feedback to management on tools, resources, or changes needed for the team’s success
- Ensure team members adhere to company policies, procedures, and quality standards
- Create detailed plans to achieve team goals and assign tasks accordingly
- Monitor progress and ensure deadlines are met
- Delivered high-quality, bug-free products in terms of graphics, sound, and gameplay
- Supervised team operations and assumed leadership responsibilities in the absence of the Team Leader
- Collaborated with agile teams to ensure timely project completion
Education
Class One License - Tractor/Trailer Operator
Air Brake Certificate - undefined
Bachelor of Science - Chemistry
University of Mumbai
01.2004
Skills
- Effective leadership and team management
- Strong communication and interpersonal skills
- Proficient in MS Excel, Word, and PowerPoint
- Operational efficiency and safety-focused decision-making
- Ability to drive tractor-trailers in all weather conditions
- Troubleshooting and customer complaint resolution
- Task prioritization and time management
Hobbies and Interests
Cricket enthusiast, Avid book reader, Fitness and wellness campaigner
Timeline
Transportation Staff
Canada Post Corporation
02.2022 - Current
Letter Carrier
Canada Post Corporation
07.2020 - 01.2022
Postal Clerk
Canada Post Corporation
09.2018 - 06.2020
Transportation Staff
Brewers Distributor Ltd
09.2014 - 05.2020
Lead Quality Control
The Walt Disney Company India
01.2006 - 01.2014
Air Brake Certificate - undefined
Bachelor of Science - Chemistry
University of Mumbai
Class One License - Tractor/Trailer Operator
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