Experienced and customer-focused professional with over a decade of experience in operations, logistics, transportation, and quality control. Proven track record of supervising teams, streamlining processes, and maintaining safety and efficiency in diverse work environments. Adept at fostering collaboration, solving problems, and ensuring high-quality service delivery. Seeking a supervisory role where I can utilize my leadership skills, operational expertise, and customer service acumen to drive organizational success.
Overview
19
19
years of professional experience
Work History
Transportation Staff
Canada Post Corporation
Calgary, AB
02.2022 - Current
Ensured the safe and efficient movement of large vehicles and trailers in the yard
Operated shunt trucks to organize trailers and maintain smooth yard operations
Followed supervisor instructions to meet operational deadlines and safety protocols
Worked flexible shifts, including nights, weekends, and holidays, to support24/7 operations
Letter Carrier
Canada Post Corporation
Calgary, AB
07.2020 - 01.2022
Postal Clerk
Canada Post Corporation
Calgary, AB
09.2018 - 06.2020
Transportation Staff
Brewers Distributor Ltd
Calgary, AB
09.2014 - 05.2020
Delivered products to customer locations using a tractor-trailer combination in all weather conditions
Provided quality customer service through professional interactions with clients
Documented deliveries and completed reports in compliance with company policies
Unloaded and organized products at customer sites to meet delivery requirements
Lead Quality Control
The Walt Disney Company India
Mumbai, India
01.2006 - 01.2014
Addresses challenges and conflicts within the team effectively
Serves as a connection between the team and upper management or other departments
Ensures smooth communication and collaboration among team members
Ensure workload is distributed evenly among team members
Conduct regular team meetings to provide updates and address concerns
Submit regular updates and reports to management
Analyze team performance and recommend improvements
Provide feedback to management on tools, resources, or changes needed for the team’s success
Ensure team members adhere to company policies, procedures, and quality standards
Create detailed plans to achieve team goals and assign tasks accordingly
Monitor progress and ensure deadlines are met
Delivered high-quality, bug-free products in terms of graphics, sound, and gameplay
Supervised team operations and assumed leadership responsibilities in the absence of the Team Leader
Collaborated with agile teams to ensure timely project completion
Education
Class One License - Tractor/Trailer Operator
Air Brake Certificate - undefined
Bachelor of Science - Chemistry
University of Mumbai
01.2004
Skills
Effective leadership and team management
Strong communication and interpersonal skills
Proficient in MS Excel, Word, and PowerPoint
Operational efficiency and safety-focused decision-making
Ability to drive tractor-trailers in all weather conditions
Troubleshooting and customer complaint resolution
Task prioritization and time management
Hobbies and Interests
Cricket enthusiast, Avid book reader, Fitness and wellness campaigner
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
Transportation Generalist / Work Out of Class Transportation Generalist Sr. / Transportation Generalist Sr. at MN Department of TransportationTransportation Generalist / Work Out of Class Transportation Generalist Sr. / Transportation Generalist Sr. at MN Department of Transportation