Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Prajwan Monduri Madhu

Dublin,Ireland

Summary

Motivated and organised Customer Service & Sales professional with 3 years of experience in fast-paced, customer-centric environments. Adept at managing multiple tasks, building strong customer relationships, and ensuring compliance with industry standards. Possesses excellent communication, problem-solving, and teamwork skills, eager to contribute to the dynamic team at CFM Group.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Consultant

Electric Ireland
Dublin
01.2024 - Current
  • Successfully prospected and acquired new clients in the Dublin area, achieving and exceeding sales targets consistently.
  • Educated clients on the benefits and features of various acquirer products via Inbound and Outbound calls.
  • Built and maintained a robust sales pipeline, utilizing effective sales strategies to close deals and generate recurring revenue.
  • Provided exceptional customer service and support, ensuring client satisfaction and retention.
  • Demonstrated a strong work ethic, self-motivation, and determination to succeed in a competitive sales environment.

Sales Executive

ISYM Technologies Pvt Ltd
Hyderabad, India
11.2019 - 01.2022
  • Effectively handled inbound calls from potential and existing customers, promoting ISYM's telecommunication products and services to meet their needs.
  • Managed a high volume of customer queries, ensuring timely, accurate responses in line with company policies.
  • Collaborated with internal teams to meet and exceed customer satisfaction and sales targets.
  • Delivered quality service, prioritising customer needs while maintaining high compliance standards.
  • Handled multitasking in a fast-paced environment, adapting quickly to changes and challenges.

Education

Master of Science - International Business Management

Griffith College

Skills

  • APA Qualification
  • Customer Relationship Management
  • Multitasking in Fast-Paced Environments
  • Excellent Communication & Interpersonal Skills
  • Problem-Solving & Critical Thinking
  • Organisational & Time Management Skills
  • Compliance with Industry Standards
  • Team Collaboration & Relationship Building
  • Customer-First Approach

Certification

  • APA Certified, QFA Regulations, Life Assurance
  • Sales Training Certification

Accomplishments

  • Increased sales revenue by 30% through proactive customer engagement.
  • Enhanced customer experience by developing a strong product knowledge base.

Timeline

Sales Consultant

Electric Ireland
01.2024 - Current

Sales Executive

ISYM Technologies Pvt Ltd
11.2019 - 01.2022

Master of Science - International Business Management

Griffith College
Prajwan Monduri Madhu