Prajakta Meshram

• Contributed to digital transformation of savings products, supporting Phase 1 delivery for non-ISA products, with future ISA product releases planned.
• Collaborated with business, UX, architecture, and technology teams to define customer journeys, business requirements, process flows, and functional specifications for end-to-end solution delivery.
• Conducted requirements gathering workshops, stakeholder discussions, and gap analysis to ensure alignment between business objectives and technical solutions.
• Identified 72 critical data elements within RDARR programme, partnering with Risk and Finance teams to support regulatory compliance, data governance, and reporting requirements.
• Analysed 23 vulnerability indicators, with 3 prioritised for Release 1, including Power of Attorney (POA), paper colour, and font-related considerations to support compliance and customer vulnerability assessments.

Managed projects including Communication Platform Upgrade, digitisation of Non-Internet Banking communications, and Printing Management initiatives.
Gathered and analysed business requirements, translating them into user stories, acceptance criteria, process flows, and functional documentation.
Collaborated with cross-functional teams to deliver technical solutions, process improvements, and successful UAT and defect resolution activities.
Played a key role in transitioning projects from Waterfall to Agile, developing delivery frameworks and process models that improved BAU delivery by 35%.
Facilitated Agile ceremonies for an 8–10 member Scrum team across 40+ sprints, driving collaboration, continuous improvement, and timely project delivery within budget.

Worked as a business Analyst responsible for managing the design and execution of key business transformation initiatives, in-line with long-term strategy. Experienced in a varied range of projects from implementing a new feature, enhancement to existing feature, Decommission a banking functionality, Process automation, Data migration etc.

• Collaborated with business, technology, and external vendor teams to gather and document requirements, use cases, and user stories.
  Performed system and gap analysis, recommending process improvements to enhance operational efficiency and business performance.
  Developed As-Is and To-Be process maps and stakeholder-aligned workflow diagrams to support solution design and transformation initiatives.
  Led decommissioning of banking functionality by conducting impact analysis, coordinating platform changes, and supporting customer communication activities.
  Analysed data environments, identified data gaps, and prepared data mapping and transformation documents to support migration accuracy and integrity.
  Supported cross-functional delivery teams in executing business strategies, operational improvements, and mentoring junior business analysts.
  

• Worked as a Mainframe Developer on VisionPLUS CSD (Card and Service Delivery) platform supporting retail and bankcard processing systems.
• Developed and enhanced COBOL programs, JCL jobs, and DB2 queries for card management, transaction processing, and account services by translating business requirements into technical solutions.
• Assisted in integrating VisionPLUS modules, troubleshooting production issues, and collaborating with business analysts and development teams to ensure seamless processing workflows.
• Performed unit testing, system integration testing, defect fixing, and root cause analysis to maintain solution quality and system performance.