Prabhjot Kaur
Woodbridge
Summary
Developed leadership and training skills in fast-paced, customer-focused environment. Demonstrated ability to communicate effectively, develop team members, and implement training programs. Seeking to transition into new field, leveraging strong team coordination and operational management skills.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
04.2024 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Mentored junior employees to improve performance, food safety, and customer service.
Crew Member
McDonald's
09.2023 - 03.2024
- Worked front counter, kitchen and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma in Computer Programming - IT/ Computing
Lambton College
North York, Toronto12-2024
Diploma in Computer Application - IT/ Computing
GS... EDUCATIONAL INSTITUTE
Tarn Taran, Punjab, India07-2022
Skills
- In-Depth Product Knowledge
- Sales Expertise
- Detail-Oriented Approach
- Clear communication
- Computer Skills
- Guest Satisfaction
- Teamwork and Collaboration
- Customer service
- Employee training
- Cash handling
- Quality Improvement
- Data organization
- Microsoft Word
- Microsoft Excel
Languages
English
Hindi
Punjabi
Timeline
Crew Trainer
McDonald's
04.2024 - Current
Crew Member
McDonald's
09.2023 - 03.2024
Diploma in Computer Programming - IT/ Computing
Lambton College
Diploma in Computer Application - IT/ Computing
GS... EDUCATIONAL INSTITUTE
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