P.N. RAJA

To work in the field of interest where my knowledge and expertise would enrich the organization reputation there by enhancing the organization position and achieving perks as an employee. Goal-driven, compassionate, and accountable professional around 10+ years of related hands-on experience in healthcare settings. Successfully managing facility operation and ability to use strong communication, organizational, and problem solving skills and to liaise with various departments, institutions, and the public to raise awareness and bring support to facilities. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

• MCI - Basic Specialties, OT, OPD, IPD, Infrastructure, Radiology Departments - Operations and Quality
• Participate in strategic planning for the healthcare Facility
• Provide leadership and guidance on Quality Assurance
• Follow-up results and disseminate information about improvement to all departments
• Manage, implement and maintain the change to improve work processes
• Guide healthcare facility to improve quality and maintain patient safety at all times
• Provide technical and consulting support in all departments
• Follow-up adherence of all departments to all Policies and By-Laws implemented
• Monitor performance through audits and regular reviews of minutes of meetings of all departments and Standing Senior Teams
• Responsible for entire patient stay right from admission till discharge
• Handle all patient complaints related to stay
• One-point contact for IP services
• Handle billing, Insurance & ward secretary
• Prepare MIS monthly basis
• Coordinating with consultants
• Responsible for day to day IP patient care
• Helped in review of HIS software and report generation
• Helped surgery package designing
• Disciplinary grievance handling, patient handling relating issues, biomedical waste management, radiation safety
• Manpower and training related issues
• Upkeep of infrastructure, equipment, legal documents
• Organization of mock drills (fire code, blue red alerts, emergency preparedness and management etc.)
• Implementation of Hospital management information systems
• Preparation of various analysis reports to increase productivity
• Upkeep of sanitation of hospital and landscaping
• Maintenance of provision of round the clock electricity, water supply and cleanliness in the hospital premises
• Preparation of duty rosters and provision of alternative arrangements of staff in case of leaves of staff or extra ordinary emergency
• To report to the higher authorities about surplus/ shortage of staff
• Any other duties assigned by the Medical Director/CEO

English, Tamil

• Father's Name: T.Natarajan
• Date of Birth: 03/06/86
• Gender: Male
• Nationality: Indian
• Marital Status: Married

To work in the field of interest where my knowledge and expertise would enrich the organization reputation there by enhancing the organization position and achieving perks as an employee.

• Operations Management
• Process Design, Layout, Implementation and Quality Improvement
• Costing and Packages
• Financial Counseling for patients
• Training of Staffs on Organizational Processes
• Internal Quality Audit
• MCI, ISO, NABH & JCI - Adherence Protocol
• Healthcare IT

• Playing Cricket
• Reading books

I hereby declare that all the details furnished above are true to the best of my knowledge and conscience.