Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Petra Soukupová

Muine Bheag,Carlow

Summary

Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Shop assistant

Kaufland- Budweis
Czech Budweis, Czech Budweis
04.2014 - 06.2023
  • Ensured customer satisfaction by providing attentive service and handling complaints professionally.
  • Maintained clean, appealing shop environment for comfortable shopping experience.
  • Improved product visibility with strategic shelf arrangements.
  • Assisted customers in finding desired items to enhance their shopping experience.

Shop assistant

Ahold Czech Republic a.s.- Budweis
Czech Budweis, Czech Budweis
08.2013 - 02.2014
  • Ensured customer satisfaction by providing attentive service and handling complaints professionally.
  • Maintained clean, appealing shop environment for comfortable shopping experience.
  • Improved product visibility with strategic shelf arrangements.
  • Assisted customers in finding desired items to enhance their shopping experience.

barmaid

Play and Win R.D. a.s. Budweis
Czech Budweis, Czech Budweis
04.2012 - 04.2013
  • Improved customer engagement by maintaining a friendly and approachable demeanour.
  • Enhanced bar efficiency by keeping work areas clean and well-stocked at all times.
  • Ensured timely service by managing drink orders during peak hours efficiently.
  • Cultivated regular clientele with excellent interpersonal skills and product knowledge.

Shop assistant

Penam a.s. Brno
Czech Budweis, Czech Budweis
09.2011 - 03.2012
  • Ensured customer satisfaction by providing attentive service and handling complaints professionally.
  • Maintained clean, appealing shop environment for comfortable shopping experience.
  • Improved product visibility with strategic shelf arrangements.
  • Assisted customers in finding desired items to enhance their shopping experience.

Education

Certificate of apprenticeship - Saleswomen

High School of Commerce, Services and Entrepreneur
Czech Budweis, Czech Republic
09.2005 - 06.2010

Skills

Customer Service

Quality Control

Cash register work

Working with money

Cleaning and hygiene

Replenishment of goods

Goods quality control

Affiliations

  • Cooking
  • Reading books
  • Travel
  • Family

Languages

English
Elementary
Czech
Proficient (C2)

Timeline

Shop assistant

Kaufland- Budweis
04.2014 - 06.2023

Shop assistant

Ahold Czech Republic a.s.- Budweis
08.2013 - 02.2014

barmaid

Play and Win R.D. a.s. Budweis
04.2012 - 04.2013

Shop assistant

Penam a.s. Brno
09.2011 - 03.2012

Certificate of apprenticeship - Saleswomen

High School of Commerce, Services and Entrepreneur
09.2005 - 06.2010
Petra Soukupová