Petra Kralova
Roscommon
Summary
Organized Deputy Manager with strong leadership, customer service and sales expertise. Proficient in scheduling, merchandising, cash handling and inventory management. Trustworthy and reliable. Experienced in working under pressure to achieve company deadlines and targets. Looking for new opportunity where hard work and dedication will be highly valued.
Overview
21
21
years of professional experience
Work History
Deputy Manager
Lidl
Roscommon , Ireland
2007.11 - Current
- Started as a supervisor in this company in Sligo within a year I was promoted to Deputy manager position in Castlebar branch
- after 2 years I was moved to Castlerea to practice store lead for 6 month period ,during this time I was responsible for day to day run of the shop
- developing plans to retrain stuff ,creating weekly working schedules
- analyzing KPI figures ,making plans to achieve targets
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared employee performance appraisals, providing actionable feedback.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks,cash management, daily lodgments
- Coordinated stock replenishment processes as needed based on sales trends.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- helping customer with returns and complains
- Recruited and trained new employees to meet job requirements.
- Completed day-to-day duties accurately and efficiently.
- in 2013 I transfer to Roscommon branch as deputy manager where I continued to help my Store manager with all the tasks above ,running the store in store manager absence(holidays,sickness)
Store Assistant
centra
Manorhamilton , Ireland
2005.10 - 2024.11
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned and tidied store to reduce health and safety hazards.
- Performed daily opening and closing duties such as counting registers, setting alarms.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted customers with deli orders by slicing meats, cheeses, and other items according to their specifications.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Preparing daily lunch menus
- Ordering stock in chiller department
English Teacher
ZS Dr.J.derera
Malacky , Slovakia
2003.09 - 2004.06
- Developed and conducted training programs for English language learners to improve their reading, writing, speaking, and listening skills.
- Created lesson plans that included grammar instruction, pronunciation practice, conversation exercises, and other activities related to the English language.
- Talked with students needing extra attention and made plans to assist with problems.
Education
High School Diploma -
Grammar School of Saint Francis of Assisi
Malacky2001-05
Skills
- Task Delegation
- Performance Improvements
- Quick Decision-Making Abilities
- Work under pressure, achieving deadlines
- Punctual ,reliable ,flexible
- Employee Scheduling
Languages
Slovak
First Language
English
Advanced (C1)
C1
German
Beginner
A1
Czech
Proficient (C2)
C2
Polish
Beginner (A1)
A1
Timeline
Deputy Manager
Lidl
2007.11 - Current
Store Assistant
centra
2005.10 - 2024.11
English Teacher
ZS Dr.J.derera
2003.09 - 2004.06
High School Diploma -
Grammar School of Saint Francis of Assisi
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