Business Process Analyst with 2+ years of experience working across Agricultural and IT Industry Environment with verifiable track records of helping companies analyze internal workflow processes to identify areas of enhancement, and assess their business requirements. I enjoy solving these types of problems because by working closely with small business owners and seeing them grow is when I feel most engaged and fulfilled in my job.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Business Improvement Specialist
PRL Group
Rathcoole
09.2022 - Current
Engage with internal system (stakeholders) to understand the business, develop and apply different business strategies to proactively aid business process towards exceeding customers` expectations.
Identify appropriate improvements through performing stock analysis to provide a road map for the control room while making buying and selling decisions
Implement the company`s rule about customers` specific requirements, resulting in 10% increase in orders from customers per week.
Quality Improvement Analyst
Tendermeats
Dublin
03.2022 - 08.2022
Identified, analysed and documented potential quality issues in the production environment, and reported the non-compliance issues, minimizing health and safety risks by 50%
Proved successful working within tight deadlines and fast-paced atmosphere.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Analyzed microbiological results, and used data visualization methods to suggest improvements and changes to company operations
Implemented corrective and preventative action for the identified issues through complete failure investigations, and followed the recommended management system standards strictly, improving health and safety by 50%
Spearheaded strategic development plans to instigate departmental change by updating the company`s standard operating procedures which enhanced business decision-making by 5%.
Business Analyst
Fmardpace, P.M.B
Lagos
08.2018 - 01.2021
Led the design and implementation of a business planning tool to facilitate strategy and operating processes to execute the AFJP project, resulting in 20% increase in operational efficiency as a result of the clarified direction,
Coordinated workshops and requirement gathering sessions to understand the current practices and challenges, and the proposed solutions to address business needs, resulting in developing detailed Business Requirement Document(BRD)
Developed a clearer System Development Life cycle, streamlining the AFJP project for Development team by 15%
Documented all requirements needed to assess data by the AFJP development team, making data collection and coding easier
Spearhead meeting sessions every day to give updates to both the development team and other stakeholders
Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Project Implementation Manager
National Youth Service Corps, Ekiti Secretariat
10.2015 - 10.2016
Completed all relevant project management documentation and help with standardization of operational processes
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Conducted workshops and requirement gathering sessions to understand the current practices and challenges, and the proposed solutions to address business needs
Documented requirements and developed a clearer System Development Life cycle, streamlining the AFJP project for Development team by 15%
Engaged with the external system to study their current practices, challenges, and opportunity, leading to the development of a more detailed business requirement document to assist the development team
Streamlined processes to improve and optimize community development operations within the required time
Technical Business Analyst
GNet Computer Technology
01.2015 - 09.2015
Collaborated with the sales department to improve customer experience: Initiative propelled overall company CSAT scores from 25% to 65%
Coordinated workshops and requirement gathering sessions to understand and build solutions that addresses business needs
Applied different methodologies to gather the requirements, such as interviews, document analysis, workshops, prototyping and interface analysis, resulting in the timely completion of the project 3 weeks before the deadline
Facilitated meetings with business subject matter experts (end users) to translate client needs into system requirements
Coordinated and conducted document meetings with end users, project stakeholders, internal and external teams
Critically evaluate information gathered from multiple subject matter experts and performed critical analysis and corrections where necessary
Worked closely with Product Manager and QA to plan and carry out software testing.
Consulted with internal personnel to develop information systems strategies, tailoring technology purchasing and installation roadmaps to meet users' unique needs.
Education
MSc - Business Administration and Management
National College of Ireland
Dublin
09.2021 - 11.2022
MSc - Agricultural Business and Management
University of Ibadan
Nigeria
01.2017 - 06.2019
B.Tech - Agricultural Business and Management
Ladoke Akintola U
Nigeria
01.2009 - 01.2015
QQI Administration and Office Management
The Complete Salesforce Certified Business Analyst Masterclass, Udemy
SQL for Data Analysis, UDACITY
Salesforce CRM Trailhead
Business Analysis Linkedin
Business Analysis Masterclass, Udemy
Advanced MS Excel
Certified Scrum Master (CSM)
Lean Six Sigma (Yellow Belt)
Member, IFIAD (Ireland) - undefined
Skills
Tableau Jira, Rally, SQL, STATA, Microsoft Visio, Microsoft PowerPoint, Microsoft Office365, Microsoft Excel, Microsoft G-Suite, Teams, Slack, intercom, Microsoft whiteboard, Scrum Framework: BA Methodology: Waterfall, Agile, Six sigma processes, principles of management, SDLC ; BA Process: Project Scoping, User Acceptance Testing, Risk Assessment, UML, Test Management, Data Analysis, Change Management, Product Backlogging, Stakeholders Management, Product Analytics, Research Analysis, System Integration, Solutions deployment, Process Mapping, and Design, Release strategy, User Onboarding, and product refinement skills
Business process improvement
Understanding of client business requirements
Additional Information
AWARDS
, Government of Ireland Full Scholarship | Government of Ireland/NCI (2021)
International Grant-In-Aid Award| Miami University, USA(2020)
International Scholarships, University of Reading, UK.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Business Improvement Specialist
PRL Group
09.2022 - Current
Quality Improvement Analyst
Tendermeats
03.2022 - 08.2022
MSc - Business Administration and Management
National College of Ireland
09.2021 - 11.2022
Business Analyst
Fmardpace, P.M.B
08.2018 - 01.2021
MSc - Agricultural Business and Management
University of Ibadan
01.2017 - 06.2019
Project Implementation Manager
National Youth Service Corps, Ekiti Secretariat
10.2015 - 10.2016
Technical Business Analyst
GNet Computer Technology
01.2015 - 09.2015
B.Tech - Agricultural Business and Management
Ladoke Akintola U
01.2009 - 01.2015
QQI Administration and Office Management
The Complete Salesforce Certified Business Analyst Masterclass, Udemy
SQL for Data Analysis, UDACITY
Salesforce CRM Trailhead
Business Analysis Linkedin
Business Analysis Masterclass, Udemy
Advanced MS Excel
Certified Scrum Master (CSM)
Lean Six Sigma (Yellow Belt)
Member, IFIAD (Ireland) - undefined