Peter Balogun
Cork
Summary
Proactive Crew Member with a strong focus on delivering exceptional customer service and upholding operational standards. Skilled in multi-tasking and fostering teamwork to create a positive environment. Utilises effective communication and adaptability to resolve issues, enhancing service efficiency and contributing to customer satisfaction.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Crew Member
McDonald's
Waterford (Dungarvan), Ireland
08.2025 - Current
- Delivered fast, accurate service for a positive customer experience.
- Provided high-level customer service by going the extra mile to identify and cater to customer needs.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Implemented time-management skills to handle multiple tasks efficiently during busy periods.
- Processed payments efficiently, handling cash, credit card transactions, and providing accurate change.
- Executed cleaning and serving tasks in a fast-paced environment.
- Assisted in various kitchen stations, effectively preparing food, cooking, and washing dishes.
Kitchen Porter
Imperial Hotel
Cork (youghal), Ireland
05.2024 - 03.2025
- Maintained high standards of hygiene by thoroughly cleaning kitchen areas, including floors and surfaces.
- Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
- Managed kitchen cleaning duties to keep all areas and workstations organised, well-stocked and free from hazards.
- Completed daily cleaning and restocking checklists to support kitchen operations.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Washed and put away cookware, utensils and dishes.
- Removed rubbish and recycling regularly to keep workspaces neat and clean.
- Maintained a positive attitude under pressure, contributing to a harmonious kitchen environment.
- Used cleaning chemicals safely according to guidelines. in line with safe use guidance.
Kitchen Porter
Rivergate restaurant
Cork (youghal), Ireland
02.2023 - 08.2023
- Maintained cleanliness and organisation of kitchen stations and storage areas.
- Cleaned and inspected food preparation areas against safe and sanitary food-handling criteria.
- Disinfected food preparation areas for improved kitchen hygiene.
- Operated commercial dishwashers efficiently, guaranteeing all crockery and cutlery were sanitised and ready for use.
- Washed and peeled produce and prepared ingredients and equipment to support kitchen workflow.
- Supported chefs during busy periods to ensure timely preparation and delivery of meals.
- Followed all rules and regulations related to safe food handling, preparation and storage.
Education
leaving cert - Secondary school
Pobalscoil na trionoide
Cork, CO01-2025
Skills
- Food safety
- Food preparation
- Kitchen hygiene
- Cash handling
- Order accuracy
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Quick learner
Languages
English
Proficient
C2
yoruba
Upper Intermediate
B2
French
Elementary
A2
Interests
- I love making music a lot as I am an aspiring music artist
- I love skateboarding it relieves me off stress and is a great way to unwind
- I enjoy playing basketball and I used to coach younger kids, it has been a passion of mine
Timeline
Crew Member
McDonald's
08.2025 - Current
Kitchen Porter
Imperial Hotel
05.2024 - 03.2025
Kitchen Porter
Rivergate restaurant
02.2023 - 08.2023
leaving cert - Secondary school
Pobalscoil na trionoide