Peris Ndonge
SPOKANE
Summary
Dynamic professional with a proven track record at Big Eye Security, excelling in partnership management and office coordination. Leveraged negotiation and problem-solving skills to enhance partnership value and streamline operations. Achieved consistent growth in client engagement through effective communication and teamwork. Expert in maintaining confidentiality and improving operational efficiency.
Overview
21
21
years of professional experience
Work History
Partnership Manager
Big Eye Security
02.2023 - Current
- Strengthened partnerships by identifying and addressing client needs, ensuring alignment with company objectives.
- Consistently monitored industry trends and competitor activity to identify new partnership opportunities and maintain competitive advantage.
- Marketing and developing trusting relationships with local new clients
- Analyzed partner performance data to identify trends and opportunities for improvement, driving consistent growth in partnership value.
Office Manager
Big Eye Security
07.2006 - 12.2008
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Unarmed-guard
Big Eye Security
01.2004 - 06.2006
- Maintained a safe environment with proactive conflict resolution and de-escalation techniques.
- Coordinated efforts with local law enforcement agencies during emergencies or critical incidents, ensuring swift responses and resolutions.
- Improved response time to incidents by maintaining open communication lines with team members and supervisors.
- Detected potential hazards by regularly examining facility grounds for signs of tampering or damage.
Education
Master of Science - Nursing
Mid-American Nazarene University
Olathe, KS 05-2017
Bachelor of Science - Nursing
Cal State University East Bay
Hayward, CA06-2011
Associate of Science - Nursing
Los Medanos College
Pittsburg, CA06-2010
Skills
- Customer engagement
- Branding
- Brand awareness
- Negotiation
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
- Excellent communication
- Self motivation
Timeline
Partnership Manager
Big Eye Security
02.2023 - Current
Office Manager
Big Eye Security
07.2006 - 12.2008
Unarmed-guard
Big Eye Security
01.2004 - 06.2006
Master of Science - Nursing
Mid-American Nazarene University
Bachelor of Science - Nursing
Cal State University East Bay
Associate of Science - Nursing
Los Medanos College