Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
References
AccountManager
Rodrigo Domingues Pereira

Rodrigo Domingues Pereira

Business Student
Kilnamanagh

Summary

Dedicated and hardworking individual with extensive experience in administrative routines and direct customer service. Who enjoys opportunities to learn new skills. Delivering good customer care and being an excellent communicator, working professionally and efficiently. A strong team player who works well alongside others.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Customer Service Representative

Zazzle
Cork - Part time
10.2022 - Current
  • Maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offering advice and assistance through telephone calls and emails to customers, paying attention to special needs or wants.

Homestay Recruiter / Admin Coordinator

EF - Education First
Dublin - Seasonal
04.2022 - 08.2022
  • Working under summer contract with daily language school activities, specifically with administrative routines related to host families recruitment and student accommodation;
  • Cordially managing 1000 students monthly.

Childcare Worker

Denise Murray
Dublin
10.2020 - 08.2022
  • Looking after two boys aged 7 and 10, including bringing them to sporting events, libraries, and other leisure activities;
  • Assisting with cooking, laundry, homework, house tidiness, games, and physical activities.

Waiter and Barman / Cashier Operator

The Old Stand Cafe, Pub & Restaurant
Dublin
08.2018 - 08.2019
  • Waiter and barman of busy Irish pub at Dublin City Center, cleaning tables, serving drinks and food, as well as managing cashier routines;
  • Looking after guests with special needs i.e.

Administrative Assistant

Educational Institute of Santa Catarina
Florianópolis
03.2014 - 09.2017
  • Student affairs at busy midsize college;
  • Maintenance of academic system information data, management of student-related documents, and other office duties.

Cabin Crew Member

Latam Airlines
São Paulo
11.2010 - 01.2013
  • Cordially welcoming and assisting passengers on pre-take-off procedures, as well as assisting children, pregnant women, elderly, and people with disabilities;
  • Effectively dealing with passenger's concerns and complaints, monitoring passenger's behavior and assisting in onboard emergencies involving use of first aid procedures.

Education

Bachelor of Arts - Business Administration and Management

Ibat College
Dublin, IE
01.2021 - Current

Bachelor of Arts - Business Management Processes

Educational Institute of Santa Catarina
Florianópolis, Brazil
07.2014 - 05.2017

Cabin Crew Course -

Aero TD Civil Aviation School
Dublin, IE
02.2010 - 08.2010

Skills

Leadership

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

Zazzle
10.2022 - Current

Homestay Recruiter / Admin Coordinator

EF - Education First
04.2022 - 08.2022

Bachelor of Arts - Business Administration and Management

Ibat College
01.2021 - Current

Childcare Worker

Denise Murray
10.2020 - 08.2022

Waiter and Barman / Cashier Operator

The Old Stand Cafe, Pub & Restaurant
08.2018 - 08.2019

Bachelor of Arts - Business Management Processes

Educational Institute of Santa Catarina
07.2014 - 05.2017

Administrative Assistant

Educational Institute of Santa Catarina
03.2014 - 09.2017

Cabin Crew Member

Latam Airlines
11.2010 - 01.2013

Cabin Crew Course -

Aero TD Civil Aviation School
02.2010 - 08.2010

References

References and previous employers' contacts available upon request

Rodrigo Domingues PereiraBusiness Student