

Systems-oriented IT professional with a Master's degree in Control Engineering and Robotics, and over 7 years of experience in enterprise IT administration and field support. Proven ability to provide high-quality technical support (Level 1-3), manage IT infrastructure, and troubleshoot complex hardware and software issues. Skilled in supporting Windows environments, network configuration (TCP/IP, VLANs), and integrated systems. Formal training in music performance and theory, combined with a deep personal interest in audio equipment, provides a unique foundation for supporting audio-visual systems in creative and educational environments. Long-term interest in the education sector, with a desire to apply technical expertise to directly support teaching, learning, and student success.