PAWANPREET SINGH
Dudley
Summary
Offering strong interpersonal skills and keen ability to learn and adapt in dynamic environments. Contributes understanding of security protocols and customer service, effectively balancing firmness and approachability. Ready to use and develop communication and situational awareness in [Door Supervisor] role.
Overview
1
1
Certification
Work History
Retail Supervisor
SES Security
12.2024 - 01.2025
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Door Supervisor
Synergy Security
10.2024 - 12.2024
- Increased efficiency in pro shop operations, handling retail transactions and inventory management.
- Created safe and welcoming atmosphere for customers.
- Improved venue security by conducting thorough entrance checks and efficiently managing access control.
- Upheld high levels of professionalism while on duty, serving as an ambassador for the venue''s brand image and reputation.
Security Supervisor
AK9 Security and FM Solutions Ltd
08.2024 - 10.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Education
Master of Science - Management And International Business
Birmingham City University
Birmingham City University STEAMhouse Belmont Row 10-2024
Skills
- Good communication ability
- Safeguarding training and Skills
- Observation and recording of incidents
- Analytical thinking and Team player
- Independent working and effective Problem-solving skills
- Flexibility in achieving Team goals
- Good Leadership and interpersonal skills
- Good knowledge of Mental health, Autism and Learning disabilities
- Experience in handling BPD Borderline personality disorder
- Empathy
Certification
ST Academy: Laser Level 2 Award for Door Supervisors in the Private Security Industry
- understanding the role of a door supervisor
- relevant legislation
- conflict management
- physical intervention technique
- emergency response
- customer service
- incident reporting
- fire safety
- basic first aid
ACT (Action Counters Terrorism Security E-Learning Certificate)
SIA Door supervisor
Conflict management and physical intervention skills, CPI and MPVA training
Issued by security Industry Authority UK 2022
Timeline
Retail Supervisor
SES Security
12.2024 - 01.2025
Door Supervisor
Synergy Security
10.2024 - 12.2024
Security Supervisor
AK9 Security and FM Solutions Ltd
08.2024 - 10.2024
Master of Science - Management And International Business
Birmingham City University
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