Summary
Work history
Education
Skills
Languages
Custom
Timeline
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Paulo Rafael da Silveira

Paulo Rafael da Silveira

Redcowfarm,Ireland

Summary

Professional with strong technical product knowledge and consumer behavior insights, complemented by exceptional customer service and conflict resolution skills. Demonstrated success in teamwork and leadership roles, prioritizing individual needs and fostering collaboration. Expertise in culinary arts and innovative problem-solving, alongside a solid foundation in financial reconciliation and float closing. Committed to leveraging coffee industry knowledge to enhance customer experiences in hospitality.

Work history

Cook Assistant

Churrascaria Centenário
Santa Cruz do Sul, Brazil
  • Honed culinary skills, specializing in grilling and kitchen operations, while thriving under pressure.

Manager

Banca do Tio Patinhas
Santa Cruz do Sul, Brazil
  • Led customer service operations, streamlined workflows, and ensured operational efficiency, consistently earning positive feedback for dedication.

Sales Assistant and Cashier

Soler Loterias and Schulte & Haas
Santa Cruz do Sul, Brazil
  • Further developed ability to build strong client relationships and maintain high service standards.

Education

Bachelor of Science - Computer Science

UNISC
Brazil
07.2010 -

Barista Course by Bartira - Barista Course

The Boutique Barista School of Dublin
Dublin, Leinster
09.2025 - 09.2025

NVQ Level 3 - English

Delfin English School
Dublin, Leinster
06.2025 -

GCSEs - High School

Escola Estadual de Ensino Médio Willy Carlos Fröhlich
Santa Cruz do Sul - Brazil

Skills

  • Technical product understanding

  • Initiative taking

  • Customer Service

  • Conflict Resolution

  • Consumer behaviour understanding

  • Attentiveness to individual needs

  • Financial Reconciliation & Float Closing

  • Team Work, Leadership & Supervision

  • Culinary Skills

  • Innovative thinking

  • Coffee foundation

Languages

English
Advanced
Portuguese
Proficient (C2)

Custom

  • I am enthusiastic about the opportunity to contribute to your esteemed team and would welcome the chance to discuss how my skills align with your needs. Thank you for considering my application. I look forward to the possibility of an interview.
  • Sincerely
  • Paulo Rafael da Silveira

Timeline

Barista Course by Bartira - Barista Course

The Boutique Barista School of Dublin
09.2025 - 09.2025

NVQ Level 3 - English

Delfin English School
06.2025 -

Bachelor of Science - Computer Science

UNISC
07.2010 -

Cook Assistant

Churrascaria Centenário

Manager

Banca do Tio Patinhas

Sales Assistant and Cashier

Soler Loterias and Schulte & Haas

GCSEs - High School

Escola Estadual de Ensino Médio Willy Carlos Fröhlich

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Paulo Rafael da Silveira