Paulína Galková
Tralee,Ireland
Summary
Dedicated professional with expertise in customer service excellence, food and beverage preparation, and HACCP awareness. Proven ability in quality control (IPC Certified), product assembly, and cash handling and till operation. Skilled in manual dexterity, technical blueprints reading, time management, and proactive communication. Committed to delivering high-quality results and continuously improving operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Kitchen porter
The Ashe hotel
Tralee, Co Kerry
2026.01 - Current
- Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
- Worked under pressure during peak times without compromising on quality of work delivered.
- Removed rubbish, kept bin area clean and orderly.
- Achieved high levels of organisation with sorting and storing deliveries.
Production Operator
Cleanova Ltd.
Killarney, Co. Kerry
2025.01 - 2026.01
- Assembled filters according to detailed technical instructions, from initial production stage to final packaging and shipment.
- Ensured product quality compliance and achievement of production targets.
- Collaborated effectively within a team to meet deadlines and maintain workflow.
- Worked efficiently under pressure while maintaining accuracy and consistency.
- Adhered strictly to workplace safety procedures and company regulations.
- Kept the production area organized and clean to support efficiency and safety.
- Contributed to continuous improvement of processes and achievement of team goals
Senior Production Operator
Raytech s.r.o
Trenčín
2019.02 - 2024.10
- Packed and secured items for shipment without damage.
- Unloaded incoming transport vehicles bringing in raw materials for manufacturing work.
- Organised training sessions on new equipment and technologies, ensuring team members remained proficient and up-to-date.
- Led quality control inspections, ensuring products met stringent industry standards and customer expectations.
- Managed complex production processes to meet strict manufacturing deadlines and quality standards.
- Checked item quality throughout production stages to prevent errors.
- Kept tools and equipment organised and in good working condition.
- Removed finished pieces from production lines and moved to packing, storage, or transport locations.
Shop Assistant
New Yorker
Trenčín
2018.08 - 2019.02
- Assisted customers with wide selection of products and services.
- Handled special customer requests to locate out-of-stock items.
- Established and nurtured effective relationships with customers, colleagues and store management.
- Maximised sales by quickly locating correct items, colours and sizes.
- Assisted customers with testing and selecting products suited to individual tastes, styles or needs.
- Addressed customer complaints with empathy, resolving issues to ensure satisfaction.
- Demonstrated flexibility by covering various shifts, including weekends and holidays.
Barman
Barbakan bar and restaurant
Trenčín
2017.01 - 2018.08
- Managed bar area, maintaining a clean and organised environment for optimal customer satisfaction.
- Provided knowledgeable recommendations on drinks and bar menu items to guests.
- Handled cash transactions and operated the till with accuracy, including end-of-day reconciliation.
- Fostered a team-oriented environment, leading by example and encouraging peer support.
- Adhered to strict health and safety guidelines to maintain a safe environment for patrons and staff.
- Customised drink orders based on customer preferences, demonstrating versatility and expertise.
Education
A-Levels - Bussines in crafts and services
Secondary vocational school bussines and services
TrenčínA-Levels - Hairdresser
Secondary vocational school Bussines and Services
TrenčínSkills
- Customer service Excellence
- Food and beverage preparation
- HACCP Awareness
- Quality control ( IPC Certified)
- Product Assembly
- Cash Handling and Till Operation
- Manual Dexterity
- Technical Blueprints Reading
- Time management
- Proactive Communication
Certification
Certified IPC specialist
HACCP Certificate
LANGUAGES
English: B2
Upper intermediate (B2)
Czech
Fluent
Slovak
Fluent
HOBBIES AND INTERESTS
Traveling, Hiking, Fitness, Shopping
DRIVING LICENCE
- Category B
- B1
- Category AM
Timeline
Kitchen porter
The Ashe hotel
2026.01 - Current
Production Operator
Cleanova Ltd.
2025.01 - 2026.01
Senior Production Operator
Raytech s.r.o
2019.02 - 2024.10
Shop Assistant
New Yorker
2018.08 - 2019.02
Barman
Barbakan bar and restaurant
2017.01 - 2018.08
A-Levels - Hairdresser
Secondary vocational school Bussines and Services
A-Levels - Bussines in crafts and services
Secondary vocational school bussines and services