Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic
Pauline Ndlovu

Pauline Ndlovu

County Dublin

Summary

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Overview

15
15
years of professional experience

Work History

Residents buddy (volunteer)

St Joseph's Dementia Home
Shankill
05.2024 - Current
  • Coordinated weekly transport to MASS for residents each Thursday.
  • Conducted enjoyable activities and exercise routines with residents.
  • Delivered hand massages while fostering meaningful conversations with residents.

Till Operator/ shop assistant (Volunteer)

Irish Cancer Society Charity Shop
Duńlaghaire
04.2024 - Current
  • Ensured pricing accuracy by scanning goods every Monday afternoon.
  • Upheld cleanliness standards on shop floor and in storage areas.
  • Communicated effectively with customers to assess needs and respond appropriately.
  • Answered customer inquiries with knowledgeable product guidance for specific requests.
  • Followed company procedures to monitor for theft and suspicious activities.
  • Utilized till systems to process transactions quickly and accurately.
  • Handled cash and card payments, ensuring precision in financial management.

Housekeeping Team Leader

Radisson Blu St Helen
10.2024 - 08.2025
  • Executed routine inspections of guest rooms and common areas to ensure compliance with cleanliness standards.
  • Supervised a team of housekeeping staff, guaranteeing superior cleanliness and guest satisfaction.
  • Collaborated with management to create efficient housekeeping schedules that maximized productivity.
  • Addressed guest feedback related to housekeeping services, focusing on delivering outstanding customer service.
  • Provided turndown service for VIP guests during evening shifts.
  • Conducted inventory assessments for linens and hotel room amenities.

Security Steward

KOR Security
08.2024 - 12.2024
  • Ensuring event safety
  • managing crowd cont

Housekeeping (Summer Contract)

Sydnk Cleaning Services
Dublin
05.2024 - 09.2024
  • Maintained cleanliness by executing deep cleaning of guest rooms, removing dirt, dust, stains, and odours.
  • Upheld hygiene standards through thorough sanitization of bathrooms.
  • Managed removal of rubbish and debris from rooms to ensure proper upkeep.
  • Efficiently collected dirty towels and linens for timely laundering.
  • Disposed of used amenities to promote optimal sanitation practices.
  • Replenished essential supplies including rubbish bags and bar fridge items regularly.

Prizes Administrator/Accounts Payable Administration

Primedia Broadcasting
04.2015 - 12.2023
  • Managed daily communications among Sales, Programming, Service Providers, Listeners, and Finance regarding competitions.
  • Verified and entered winner documentation, such as ID and bank confirmations, consistently.
  • Adhered to organizational policies and relevant legislation governing prize administration.
  • Packaged prizes efficiently for dispatch to winners.
  • Responded to inquiries from prize winners while collaborating with internal departments.
  • Entered winner data into RAM system to ensure accurate prize delivery records.
  • Performed reconciliations for accounts payable, receivable, and cashbook transactions.
  • Handled invoice processing on Sage and payment entries on banking platform.

Waitress

The Baron
10.2010 - 01.2014
  • Delivered outstanding service, ensuring patrons enjoyed memorable dining experiences.
  • Greeted guests, processed meal orders, and facilitated effective communication with kitchen staff.
  • Executed quality wait service to promote customer satisfaction.
  • Made informed menu recommendations and responded to questions from patrons.

Education

Higher Certificate in Accounting Practice - Undergraduate

Boston College
South Africa
2023

Certificate of Higher Education - Senior Certificate

Ikageng-Barnato Adult Centre
South Africa
2014

Skills

  • Computer literate with knowledge of Microsoft Office
  • Excellent with oral and written communication skills
  • Excellent telephone etiquette
  • Excellent Interpersonal Skills
  • Good Organizational Skills

References

  • Tlotlo Sanyane, Primedia Broadcasting, Finance Manager, tlotlos@primedia.co.za, 011 506 3200
  • Gareth Spencer, The Baron Group, Managing Director, fourways@thebaron.za, +27 11 704 7851
  • Mwasho / Zibusiso, Sydnk Cleaning Services, Chief Executive Officer/Team leader, info@sydnkcleaningservice.com, 01 534 0064 / +353851199449
  • Nina, Irish Cancer Society Charity Shop, Manager, +353 85 738 6510
  • Niamh / Nicola, St Joseph's Dementia Home Shankill, Volunteer Managers, niamh.shortall@sjog.ie, +353 874765308

Personal Information

  • Date of birth: 07/18/1980
  • Gender: Female
  • Nationality: Zimbabwe
  • Marital status: Married
  • Religion: Christian

Timeline

Housekeeping Team Leader

Radisson Blu St Helen
10.2024 - 08.2025

Security Steward

KOR Security
08.2024 - 12.2024

Residents buddy (volunteer)

St Joseph's Dementia Home
05.2024 - Current

Housekeeping (Summer Contract)

Sydnk Cleaning Services
05.2024 - 09.2024

Till Operator/ shop assistant (Volunteer)

Irish Cancer Society Charity Shop
04.2024 - Current

Prizes Administrator/Accounts Payable Administration

Primedia Broadcasting
04.2015 - 12.2023

Waitress

The Baron
10.2010 - 01.2014

Higher Certificate in Accounting Practice - Undergraduate

Boston College

Certificate of Higher Education - Senior Certificate

Ikageng-Barnato Adult Centre

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Pauline Ndlovu