Pauline Milioto

Data & Analytics

• Built and maintained SQL-based datasets, dashboards, and automated reports to track risk exposure and performance across three core business areas.
• Created business-actionable metrics that enabled teams to prioritise risk mitigation efforts and maximise ROI.
• Conducted root cause analysis & technical reports to surface operational and model-related risks, supporting timely and effective mitigation strategies.
• Identified and resolved coverage gaps in model inputs and risk tracking systems, improving data accuracy and decision-making.

Project Management & XFN Collaboration

• Re-established and scaled cross-functional collaboration across Data Science, Policy, Product, QA, and Operations teams, improving clarity and execution ; including RACI chart.
• Led risk monitoring initiatives by aligning with Data Science, Policy, and Product stakeholders on risk definitions, thresholds, and KPIs.
• Translated business needs into technical requirements for analytics and reporting, ensuring scalable solutions across global teams.
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· Project Management: Led end-to-end labeling projects for machine learning model creation, aligning with stakeholders and ensuring on-time delivery of high-quality data.

· Template Design (JSON): Created scalable moderation templates using JSON, streamlining labeling workflows and enhancing data consistency.

· Stakeholder Collaboration: Bridged communication between product, engineering, policy, and operations teams, translating product needs into actionable data solutions.

· Data Pipeline Development: Built and maintained data pipelines and tables to optimize data flow.

· Dashboard Creation: Developed real-time dashboards to track project progress and quality, enabling data-driven decision-making for stakeholders.

· Quality Assurance: Implemented quality control measures to reduce labeling errors, ensuring high accuracy for datasets used in model training.

Project Management & Policy Implementation

· Led the EMEA Brand Safety Project across 43 markets, managing scope, timelines, and KPIs to ensure successful delivery.

· Created SOPs, operational workflows, and improvement plans, optimizing resources and addressing underperformance.

· Drafted Brand Safety policies and developed training materials, ensuring policy alignment and providing continuous support to teams.

· Trained internal and external teams, ensuring consistent execution and quality across markets.

Data Analysis

· Developed analytics tools to evaluate project success and identify trends.

· Conducted root cause analysis for low brand safety rates, providing actionable insights and contingency plans.

· Analyzed data injections according to market needs and implemented corrective measures across affected markets.

· Coordinating and managing a team of 30 people

· Responsible for the Team Quality by mentoring, shadowing and communicating policy and procedure updates

· Elaborate weekly Action Plan reports to implement different strategies, adapted to the team's results, as well as creating new resources to ensure the highest quality
· Participating in focus groups with the client in order to improve materials and flag policy inconsistencies

· Training new hires, clarifying grey areas, shadowing new workflows · Implement weekly Action Plans based on the RCA provided by the Quality Analyst in order to address Policy-related issues on the team. Follow up on the results