Paula Bernardo da Silva

Communicated effectively with customers regarding their accounts or any outstanding payments.

Ensured tax compliance by preparing accurate tax returns on time.

Handled bank and balance sheet reconciliations to maintain accurate, up-to-date accounts.

Reconcile Accounts, Verify and reconcile bank and other financial accounts to ensure records are correct and in line with bank statements.

⁠Supported accounting activities, including financial entries and account reconciliation.

Worked with the team to ensure accuracy in financial information.
Prepared tax returns, ensuring compliance with HM Revenue and Customs guidelines.

⁠Provided high-quality guest service, resolving queries and responding to requests efficiently.

Developed communication and interpersonal skills, ensuring customer satisfaction.

⁠Managed reservations and special services, demonstrating organization and attention to detail.