Paul Weatherby
Newcastle Upon Tyne
Summary
As a customer-driven manager, I am committed to delivering exceptional results by prioritizing effective communication, upholding quality standards, thriving in high-pressure environments, and maintaining a relentless focus on customer satisfaction. Extensive experience and dedication make a valuable asset to any organization striving for excellence in customer-centric operations.
Overview
12
12
years of professional experience
Work History
Operations Manager
Amazon Fresh
01.2024 - Current
- Developed credible relationships with senior key stakeholders and team members, planned and directed operations to help team meet objectives
- Delivered continuous improvement mindset through productivity growth, avoiding gaps or interruptions to plan during initial step up period.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Area Manager
Amazon
08.2019 - 12.2023
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Led teams of 30 to achieve company goals and exceed targets consistently, fostering positive work environment.
- Maintained a safe working environment.
- Delivered country leading productivity improvement, whilst supporting a volume throughput drive to triple output across three year plan
Senior Retail Manage
Majestic Wine Warehouse
04.2012 - 07.2020
- Conducted staff meetings to provide strategies and motivate staff to meet sales targets, including briefing team on promotional changes and upselling strategies to increase sales revenues
- Oversaw budget by tracking daily costs and revenues, whilst managing inventory holding to target level
- Searched for new business to business sales opportunities, whilst managing existing relationships
- Reduced employee turnover by fostering positive work environment, offering competitive compensation packages, and providing clear advancement opportunities
- Streamlined inventory management processes for accurate stock control and minimized loss due to shrinkage
Education
Bachelor of Science - Business, Economics and Finance
Loughborough University
Loughborough06.2004
GCSEs/A levels - Economics, Maths and Geography
Tupton Hall School 6th Form
Chesterfield06.2001
Skills
- Performance Management
- Process Improvement
- Operations
- Compliance Monitoring
- Business development and planning
- Operations Management
Timeline
Operations Manager
Amazon Fresh
01.2024 - Current
Area Manager
Amazon
08.2019 - 12.2023
Senior Retail Manage
Majestic Wine Warehouse
04.2012 - 07.2020
Bachelor of Science - Business, Economics and Finance
Loughborough University
GCSEs/A levels - Economics, Maths and Geography
Tupton Hall School 6th Form
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