Paul Shiels

stock taking ,looking after customer needs general tasks for daily operations

customer service

• Adhered to health and safety regulations strictly.
• Handled cash transactions to ensure accurate accounting.
• Kept records of tabs accurately, avoiding monetary discrepancies.
• Served customers to foster a friendly atmosphere.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.

• Drove process improvements, optimised workflow efficiency.
• Led team to streamline operations by implementing new strategies.
• Championed change initiatives within the organisation for streamlined operations.
• Optimised resource allocation to maximise productivity.
• Fostered a positive work environment, increased employee morale.

• Documented incident reports accurately following any disturbances or issues that arose during shifts.
• Checked identification to prevent entry of underage patrons.
• Managed conflict resolution effectively with minimal disruption to business operations.
• Enforced venue rules firmly but fairly, promoting respect and compliance from patrons.

• Prepared beverages, ensuring consistent quality.
• Checked identification to maintain legal compliance.
• Cleaned and sanitised bar area, maintaining high standards of hygiene.
• Adhered to health and safety regulations strictly.