Paul Boland
Dublin
Summary
A conscientious professional With over 30 years hospitality and people management experience.A passion for delivery of top-class service is fuelled by an organised mind set,superb attention to detail and a very caring attitude.A dependable character and respected manager,with discretion,loyalty and personal responsability as key values.
I would just like to add that throughout covid lockdown i worked as a skilled labourer with a builder That was Deemed essential for maintainance work for the vulnerable.I aquired many new Skills during this time including multiple tool/machinery and vehicle operational skills.
Overview
32
32
years of professional experience
Work History
Postal Carrier
An Post
Dublin
03.2024 - 08.2024
- Delivery of post. Delivery and collection of parcels, registered mail via company van.
- Organized outgoing mail in the correct order for delivery.
- Collected mail from post office boxes and delivered it to customers' homes or businesses.
- Performed daily maintenance of postal vehicle, including checking fluid levels, tire pressure, and other safety checks.
- Loaded mail onto truck for delivery route.
- Delivered special-handling mail such as certified, insured, registered, and express items.
- Provided excellent customer service when interacting with customers regarding postal services offered.
- Followed safety protocols while delivering packages in high traffic areas.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Delivered various types of mail on routes according to strict timelines.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving re
Home Care Provider
Home Instead
Dublin
01.2023 - 10.2023
- Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
- Provided transportation to medical appointments and errands.
- Monitored vital signs such as blood pressure and temperature.
- Administered medications in accordance with physician instructions.
- Assisted clients with mobility issues by using appropriate transfer techniques.
- Educated family members on proper care techniques for their loved one.
- Maintained accurate records of patient care services provided.
- Ensured compliance with all laws governing home health care services.
Bar Manager
The lord Lucan Bar and Restaurant
Dublin
06.2016 - 12.2022
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Implemented strategies designed to increase revenue through upselling techniques.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Assistant Bar Manager
The Pennyhill Bar and Restaurant
Lucan Dublin
05.2006 - 05.2016
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Resolved problems or concerns to satisfaction of involved parties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained new employees to perform duties.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Oversaw drink service at busy establishment serving many guests nightly.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Collaborated with management team on ways to improve efficiency of bar operations.
- Implemented cost-cutting measures in order to reduce expenses associated with operating the bar.
Assistant Bar Manager
Grand Central Bar and Restaurant
Dublin City
06.2003 - 05.2006
Senior Bar Man
Dolly Heffernans Bar and restaurant
Dublin
12.2001 - 05.2003
Senior Barman
The Hole in The Wall Bar and Restaurant
Dublin
06.1999 - 12.2001
Barman
Slatterys of Capel St.
Dublin City
11.1996 - 06.1999
Apprentice Bartender
The Blakes Tavern
Dublin
09.1992 - 11.1996
Education
Some College (No Degree) -
Colaiste Eoin
DublinAn Post Advanced Driving
An Post Driving Center EASTWALL Rd.Manual Handling Cert.
People Moving And Handling Cert.
Safe Pass Training
Cert/cardSkilled Labouring
Skills
- Problem-solving abilities
- Professional Demeanor
- Reliability
- Excellent Communication
- Multitasking
- Decision-Making
- Outgoing Personality
- Customer Relationship Building
- Health codes compliance
- Skilled Labouring
- Client safety and first aid
- Clinical Quality Program Standards
- Knowledge of state regulations
- Vehicle Maintenance
- Route Na
- Route Management
- Punctuality
Timeline
Postal Carrier
An Post
03.2024 - 08.2024
Home Care Provider
Home Instead
01.2023 - 10.2023
Bar Manager
The lord Lucan Bar and Restaurant
06.2016 - 12.2022
Assistant Bar Manager
The Pennyhill Bar and Restaurant
05.2006 - 05.2016
Assistant Bar Manager
Grand Central Bar and Restaurant
06.2003 - 05.2006
Senior Bar Man
Dolly Heffernans Bar and restaurant
12.2001 - 05.2003
Senior Barman
The Hole in The Wall Bar and Restaurant
06.1999 - 12.2001
Barman
Slatterys of Capel St.
11.1996 - 06.1999
Apprentice Bartender
The Blakes Tavern
09.1992 - 11.1996
Some College (No Degree) -
Colaiste Eoin
An Post Advanced Driving
Manual Handling Cert.
People Moving And Handling Cert.
Safe Pass Training
Skilled Labouring
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