Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
General Operative
Cafe Sol
Dublin, Ireland
04.2024 - Current
Followed safety procedures while operating machinery such as grinders and espresso machines.
Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Demonstrated a commitment to excellent customer service by promptly and professionally addressing customer inquiries.
Processed customer payments using cash registers.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Sales and Service Advisor
Allied Irish Banks
Stillorgan, Ireland
05.2023 - 08.2023
Provided comprehensive information about banking products, services, and online tools to customers.
Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Safeguarded sensitive bank records and maintained client confidentiality.
Maximized customer engagement and satisfaction by recognizing and recommending suitable bank products through referrals to branch colleagues.
Assisted customers in filling out paylink forms and foreign currency notes order forms.
Customer Service Officer
Ulster Bank DAC
Dublin, Ireland
08.2022 - 04.2023
Provided exceptional customer service with a friendly approach.
Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
Informed customers about the different types of banking services accessible at the branch.
Maintained the privacy and integrity of bank records, transactions, and customer information.
Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Established strong client relationships by providing personalized, high-quality interactions.
Store Assistant
Aldi Ireland Limited
Bray, Ireland
10.2017 - 07.2022
Stocked shelves, organized displays, and rotated merchandise for freshness.
Ensured regular communication and collaboration with store staff to streamline activities and address conflicts effectively.
Processed customer transactions quickly and accurately at the checkout.
Used knowledge of store items to advise or make product recommendations to customers.
Maintained a clean and organized store environment, ensuring a pleasant shopping experience.
Ensured compliance with health and safety regulations, creating a safe environment for both staff and customers.
Education
High School Diploma -
High School of Economy And Public Administration
Poland
11-2008
Skills
Transaction Processing
Money Handling
Excellent customer service skills
Problem solving
Adaptability
Collaboration
Organization
References
References available upon request.
Timeline
General Operative
Cafe Sol
04.2024 - Current
Sales and Service Advisor
Allied Irish Banks
05.2023 - 08.2023
Customer Service Officer
Ulster Bank DAC
08.2022 - 04.2023
Store Assistant
Aldi Ireland Limited
10.2017 - 07.2022
High School Diploma -
High School of Economy And Public Administration
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