Patrycja Aleksandra Milosz
Bundoran
Summary
Dedicated Health Care Assistant with a strong focus on patient comfort and safety. Skilled in vital sign monitoring, specimen collection, and supporting medical staff in various tasks. Known for effective teamwork and communication, enhancing patient morale and care coordination. Committed to maintaining a clean and safe environment while delivering quality healthcare services.
Overview
14
14
years of professional experience
7
7
Certifications
Work History
Health Care Assistant
The Community Hospital
Ballyshannon
01.2026 - 02.2026
- Assisted nursing staff with daily patient care tasks and personal hygiene.
- Monitored patient vital signs and reported changes to medical personnel.
- Provided support during mealtimes, ensuring that dietary needs were met.
- Maintained the cleanliness and safety of patient areas and equipment.
- Communicated effectively with patients to understand their needs and concerns.
- Collaborated with team members to coordinate patient care plans.
- Maintained a clean work environment by following infection control policies and procedures.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Prepared beds and equipment for use by healthcare professionals.
- Interacted positively with family members of patients while delivering compassionate care.
- Actively participated in team meetings discussing patient cases and best practices.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
General Operative
Allpro Sevices-Finner Camp
Ballyshannon
04.2024 - 05.2025
- Monitored equipment performance and conducted routine maintenance checks.
- Collaborated with team members to maintain a safe work environment.
- Followed safety protocols during operation and material handling.
- Inspected finished products for quality control before packaging.
- Performed regular preventative maintenance checks on all machinery used in the production process.
- Reported any problems with the operation of the machine to supervisors immediately.
- Cleaned work areas regularly to maintain a safe working environment free of debris or hazards.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Accomodation Assistant
Holyrood Hotel
Bundoran
05.2022 - 09.2022
- Managed room assignments and ensured cleanliness standards met at Holyrood Hotel.
- Assisted housekeeping team with inventory management of cleaning supplies and linens.
- Coordinated guest requests for special accommodations and preferences efficiently.
- Collaborated with front desk staff to resolve guest issues related to accommodations promptly.
- Supported maintenance team by reporting facility concerns affecting guest comfort or safety.
- Implemented efficient workflows for housekeeping operations to enhance service delivery.
- Greeted guests upon arrival and provided them with orientation materials regarding the facility's amenities.
- Resolved customer complaints in an efficient and professional manner.
- Provided assistance with luggage handling for guests upon arrival and departure.
- Inspected public areas on a daily basis to ensure cleanliness standards were met.
- Ensured rooms were properly stocked with amenities such as towels, linens, toiletries.
Cleaning Operative
DVLA, Driver and vehicle licensing agency
Swansea
01.2017 - 01.2018
- Maintained cleanliness and orderliness in work areas throughout the agency.
- Operated cleaning equipment and tools to ensure thorough sanitation.
- Conducted regular inspections for cleanliness and reported maintenance needs.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Followed health and safety regulations while performing cleaning duties.
- Managed waste disposal and recycling in compliance with agency policies.
- Restocked cleaning supplies to ensure readiness for daily operations.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Accommodation Assistant
Grand Central Hotel
Bundoran
05.2015 - 07.2015
- Managed room assignments and ensured cleanliness standards were met.
- Coordinated guest requests with housekeeping and maintenance departments.
- Resolved guest inquiries and complaints in a timely manner.
- Greeted guests upon arrival and provided them with orientation materials regarding the facility's amenities.
- Worked closely with other departments such as catering or concierge to provide excellent service to guests.
- Monitored housekeeping staff to ensure they followed all safety regulations while on duty.
- Ensured rooms were properly stocked with amenities such as towels, linens, toiletries.
- Collaborated with management team to develop strategies for improving customer satisfaction ratings.
- Provided assistance with luggage handling for guests upon arrival and departure.
- Inspected public areas on a daily basis to ensure cleanliness standards were met.
- Conducted regular maintenance of guest rooms including vacuuming carpets and cleaning bathrooms.
Customer Service
KFC
Warsaw
09.2014 - 04.2015
- Resolved customer service issues by providing effective solutions.
- Developed strategies for improving customer service processes.
- Greeted guests and provided exceptional customer service.
- Provided customer service at the register when needed.
- Provided prompt and courteous customer service to clients.
- Resolved customer service issues in a professional manner.
- Greeted customers, answered questions and provided customer service.
Waiter
Babalu , Open Fushion Restaurant
Warsaw
06.2014 - 09.2014
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed orders efficiently using restaurant POS system.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining areas and tables.
- Assisted in training new team members on service standards.
- Recommended menu items based on customer preferences and dietary needs.
- Participated in team meetings to improve service quality and efficiency.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Checked with customers to ensure that they were enjoying their meals.
- Took orders from patrons accurately and efficiently.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Provided excellent customer service to ensure repeat customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Greeted guests and answered questions about menu items.
- Replenished condiments, silverware, napkins. as needed during meal services.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Informed customers about specials, upselling additional food and drink items.
- Assisted with setting up the dining area before shift began.
Housekeeping Assistant
Hotel Patron
Miedzylesie
10.2013 - 06.2014
- Maintained cleanliness and organization in guest rooms and public areas.
- Assisted with laundry services, ensuring timely delivery of fresh linens.
- Restocked supplies in rooms and common areas to meet guest needs.
- Reported maintenance issues promptly to ensure guest comfort.
- Collaborated with team members to streamline cleaning processes.
- Followed hotel policies for safety and sanitation standards diligently.
- Provided excellent customer service by responding to guest requests efficiently.
- Participated in training new staff on housekeeping procedures and standards.
- Maintained cleanliness standards for all assigned areas according to company policies and procedures.
- Disinfected surfaces using approved chemicals in order to prevent spread of germs or bacteria.
- Communicated effectively with supervisors regarding any problems encountered during shift.
Cleaning Operative
Decathlon Poland
Targowek
01.2013 - 10.2013
- Maintained cleanliness and orderliness in work areas throughout the agency.
- Operated cleaning equipment and tools to ensure thorough sanitation.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Followed health and safety regulations while performing cleaning duties.
- Managed waste disposal and recycling in compliance with agency policies.
- Restocked cleaning supplies to ensure readiness for daily operations.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
Accommodation Assistant and Restaurant staff
Sheraton Hotels & Resorts
Warsaw
09.2011 - 08.2012
- Collaborated with housekeeping to ensure rooms met quality standards for guests.
- Supported front desk staff during peak hours to enhance guest experience.
- Communicated special guest requests to relevant departments for prompt fulfillment.
- Conducted regular inspections of guest rooms to ensure cleanliness and readiness.
- Resolved customer complaints in an efficient and professional manner.
- Monitored housekeeping staff to ensure they followed all safety regulations while on duty.
- Organized special events at the hotel such as weddings or conferences when necessary.
- Conducted regular maintenance of guest rooms including vacuuming carpets and cleaning bathrooms.
- Ensured rooms were properly stocked with amenities such as towels, linens, toiletries.
Education
Dietician Level 5 course - Dietetics
ŻAK
Walbrzych 06.2022
Leaving certificate -
High School ZAK
Walbrzych06.2022
Leaving certificate - Work Experience
Sheraton Hotel
Warszawa 08.2012
Leaving certificate -
High school of Gastronomy, Tony Halika
Ozarow, Mazowieckie06.2012
QQI Level 5 Course - Healthcare Assistant
The Open College
Dublin Skills
- Microsoft Office
- Customer service
- Team
- Organisational skills
- Driving
- Communication skills
- Patient care
- Vital sign monitoring
- Infection control
- Team collaboration
- Medication administration
- Care plan coordination
- Time management
- Problem solving
- Conflict resolution
- Adaptability to change
- Quality assurance
- Customer relationship management
- Effective communication
- Interpersonal skills
- Willingness to learn
- Personal hygiene assistance
Certification
Manual Handling Certificate, Present
Languages
- English
- Polish, Fluent
- English, Beginner
Personal Information
Work Permit: Yes
Industry
- Cleaning & Sanitation
- Customer Service
- Food Preparation & Service
- Hospitality & Tourism
Total Years Of Experience
10
Timeline
Health Care Assistant
The Community Hospital
01.2026 - 02.2026
General Operative
Allpro Sevices-Finner Camp
04.2024 - 05.2025
Accomodation Assistant
Holyrood Hotel
05.2022 - 09.2022
Cleaning Operative
DVLA, Driver and vehicle licensing agency
01.2017 - 01.2018
Accommodation Assistant
Grand Central Hotel
05.2015 - 07.2015
Customer Service
KFC
09.2014 - 04.2015
Waiter
Babalu , Open Fushion Restaurant
06.2014 - 09.2014
Housekeeping Assistant
Hotel Patron
10.2013 - 06.2014
Cleaning Operative
Decathlon Poland
01.2013 - 10.2013
Accommodation Assistant and Restaurant staff
Sheraton Hotels & Resorts
09.2011 - 08.2012
Dietician Level 5 course - Dietetics
ŻAK
Leaving certificate -
High School ZAK
Leaving certificate - Work Experience
Sheraton Hotel
Leaving certificate -
High school of Gastronomy, Tony Halika
QQI Level 5 Course - Healthcare Assistant
The Open College