Patrick Monahan

Within my current role as a community worker, I work on a programme called the Empowering Communities Programme, which is targeted based on deprivation. This post requires collaboration with communities to collectively address needs identified by residents, working with numerous statutory and non-statutory agencies towards social inclusion and social justice. This involves meeting groups and individuals regularly, utilising appropriate emotional intelligence and interpersonal skills. Within this role I have also:

• Conducted surveys to understand communal needs, resulting in relevant program development. I have organised and developed programmes based on the needs of the community, drawing on resident feedback as well as other sources, such as the Central Statistics Office.
• Facilitated enhanced mutual trust within the community via consistent transparency.
• Fostered a sense of belonging amongst community members by leading engagement activities.
• Increased community involvement by initiating and organising local events.

The role also requires significant administrative duties, such as fulfilling multiple reporting obligations, including annual plan reports from bimonthly to annual. I require proficient IT skills in the Microsoft Office suite of software products. I manage a yearly budget for the programme and complete the procurement for all associated costs in line with internal procurement guidelines.

This part-time role was to support the community engagement officer with making initial consultations with residents of West Urban Athy on opportunities and challenges within the area and supporting residents to lead their own response to area-based challenges. The role also involved networking and collaboration with local stakeholders and assisting with regular reporting requirements. I also provided support for the partnership by conducting a county profile for the new SICAP application.

• As I was a past patient here in 2007 after sustaining a spinal cord injury, I was always passionate about the Hospital and the work they conduct here
• I was the patient education administrator which involves spending one to one time with the patients, trying to identify gaps in their skills and knowledge of living an independent life with a spinal injury
• There was also a peer support element to the role
• I have presented my findings in the UK to other education programmes and the clinical professionals at the NRH
• (Part-time role)

• All duties were much the same in this role as in my previous Commercial Officer role, except customer deposits and credit facilities would have been significantly higher.

• Meeting both existing and potential new business clients
• Opening new business accounts, applying to credit for business credit facilities ( credit cards, loans, overdrafts etc)
• Working as part of a team to manage a large portfolio of business customers
• Responding to all customer queries and following up on same
• Maintaining customer files, both paperback and on the relevant I.T. systems
• Attend regular regulatory update meetings
• In this role, I was often given the role and responsibility of the Commercial Relationship Manager.

• Demonstrated dedication towards learning from experienced plumbers on the job.
• Maintained high standards of professionalism when interacting with clients.