Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Graduate Programme
Gas Networks Ireland
Cork
09.2023 - Current
The graduate programme at Gas Networks Ireland is 2 years in duration and consists of three rotations which are 8 months long.
In my first rotation I worked in IT Service Management. My main tasks here were running the fortnightly CAB meeting. In this meeting, IT changes are approved or rejected, and it was my responsibility to ensure these changes were properly documented and presented in a way that everyone in the meeting could understand them. Further day to day tasks included managing communication processes via the service desk for outages and advisories and managing individual user escalations via the business and via the service desk.
My second rotation was in the Data Competency Centre (DCC). Here, I worked with two teams: the Infosec team and the Data Governance team. With the Infosec team, my tasks included monitoring phishing emails that were reported every day to check if they were safe or contained malware or suspicious links. I was also tasked with sending communications to the business regarding cyber security awareness. I was also involved with ensuring that every user in the business was up to date with their ISDP (Information Security & Data Protection) training.
My third rotation is in IT applications.
Bartender
Mok's Bar
Bandon Road, Cork
06.2022 - 05.2023
I worked at Mok's bar as part time work while in college.
My main duties here are to serve drinks to customers and make sure they enjoy their experience in the pub and to ensure I keep the bar fully stocked as well as clean and tidy.
I developed a strong relationship with the customers, which helped my communication skills.
Laboratory Assistant
Tipperary Co-Operative Creamery LTD
Tipperary
05.2019 - 12.2022
I was responsible for a wide range of duties and responsibilities within a busy, demanding and very fast paced environment, working effectively and efficiently in the quality control area of the co-operative.
Testing loads of cream, skim milk and whey going out of the creamery, and testing loads of skim milk concentrate being sold to Danone used for baby food.
Testing the quality of milk samples coming into the creamery every day from local farmers and contacting them to discuss results of the tests I carried out.
Demonstrating hard working enthusiasm and teamwork skills while working a 9-hour shift basis – both days and nights as a team and alone working and continually meeting the needs and requirements of co-op members in proactive and diligent manner
Interpreted test results and determined need for retesting.
Performed quality control checks on laboratory equipment and chemicals to maintain laboratory standards.
College Work Placement
Gas Networks Ireland
Cork
03.2022 - 09.2022
For my college work placement I worked in the IT seI was part of a team that handled IT Change Management within the organization.ement within the organisation.
I was responsible for organizing the weekly Change Approval Board (CAB) meeting. This is an important meeting within the organisation that decides whether changes can go ahead or not.
I learned great communication skills at GNI, as I had to speak in front of a large audience each week about these changes, including senior members of IT.
These changes were often very technical so my research skills improved a lot as I had to find out as much about these changes as possible.
Education
Business Information Systems
University College Cork
Cork
11-2023
High School Diploma -
C.B.S Thurles
Thurles, Co Tipperary
06-2018
Skills
Systems analysis
Requirements gathering
Data visualization
Version control
Dashboard design
Project management
Computer skills
Teamwork and collaboration
Data entry
Data management
MS office
Flexible and adaptable
Affiliations
I have a keen interest in lots of sports, including Rugby and Soccer, but particularly Hurling which I play for Clonoulty/Rossmore GAA club and Golf where I play at Dundrum Golf Club
Chief Programme Executive-Graduate Insolvency Programme at Indian Institute of Corporate AffairsChief Programme Executive-Graduate Insolvency Programme at Indian Institute of Corporate Affairs