Patrick Covey
Killarney,County Kerry
Summary
I currently live in Killarney, Ireland where I became the first ever American to work for the iNua Collection, a collection of four and five-star hotels spanning across the Republic of Ireland and the United Kingdom. Working in a foreign land has required me to become adaptable and overcome challenges as they arise.
Overview
8
8
years of professional experience
Work History
Concierge
Muckross Park Hotel and Spa (Five-Star)
Killarney
02.2025 - Current
- Helping to ensure the safety and well-being of all guests during their stay at Muckross Park
- Providing personalized recommendations and travel arrangements that align with a five-star standard
- Providing assistance during crisis management drills
- Handling guest concerns or complaints in a professional manner
- Ensured guest compliance with hotel safety regulations
- Welcoming each and every guest with a warm smile
Department Manager
Dick’s Sporting Goods
Hot Springs, AR
09.2019 - 02.2025
- Lead my team to achieve complex merchandising goals
- Drove key point-of-sale metrics
- Ensured employees were up to date on required safety training
- Optimized inventory levels to reduce waste
- Reporting suspicious activity to law enforcement when necessary to protect employees and customers alike
- Provided training to my team on OSHA standards and safe lifting
- Providing my employees with a team-oriented and inclusive environment
Ride Operator
Magic Springs Water and Theme Park
Hot Springs, AR
06.2017 - 09.2019
- Ensuring the safety and well-being of all guests during their visit to Magic Springs
- Providing guests with a safety briefing before each and every ride cycle
- Refusing service to guests if safety regulations were not followed
- Ensuring all seat belts were fastened before starting the ride
- Balancing the ride with the weight of the passengers to ensure an optimized ride quality
Education
Bachelor of Science - Business
University of Colorado Colorado Springs
Colorado Springs, COAssociate of Science - Business
National Park College
Hot Springs, ARTimeline
Concierge
Muckross Park Hotel and Spa (Five-Star)
02.2025 - Current
Department Manager
Dick’s Sporting Goods
09.2019 - 02.2025
Ride Operator
Magic Springs Water and Theme Park
06.2017 - 09.2019
Bachelor of Science - Business
University of Colorado Colorado Springs
Associate of Science - Business
National Park College