Patrick Butler

I currently lead the EMEA Operations Risk & Control function, with full end‑to‑end accountability for internal reconciliations, operational governance, and the delivery of high‑quality management information (MI). My team ensures the completeness, accuracy, and timeliness of all Operational reconciliations, while producing comprehensive daily, weekly, and monthly MI packs with key risk indicators (KRIs) that enable informed senior‑management decision‑making. The team is also responsible for creating and developing MI packs and internal reconciliations, for senior management and operations. Partnering with internal stakeholders (Ops teams, Tech, Risk, Compliance) to create and enhance these.

Key Responsibilities:

• Overall responsibility for the effective management of the EMEA Operations Risk & Control function, ensuring that all activities are executed to defined service levels and on a timely basis, meeting the requirements of the business
• Ensure that all Operations Risk & Control responsibilities are managed on a day-to-day basis, including:
• Ensuring that all team queries received are managed and resolved in a timely manner
• Ensuring that the team generate and deliver reports, as defined and agreed with stakeholders
• Design, preparation, analysis and distribution of Operational MI/reporting to key stakeholders
• Ensure that all TP ICAP reporting obligations are completed and submitted within required timeframes and that issues are resolved expediently in order to ensure regulatory compliance
• Execute reconciliations evidencing stringent oversight and control of processes and data
• To take ownership of and provide SME support for relevant projects, stepping away from the day-to-day functions, where appropriate, to deliver the projects
• To engage with regional counterparts as appropriate, to ensure that process, procedures and governance are aligned
• To manage the transition of functions and responsibilities into and out of the appropriate team(s) in a manner that ensures strong business risk management
• To act as a liaison to, and provide support for, any internal or external audits
• To ensure the team effectively partners with IT on technical developments, including requirements gathering, UAT and post-release support
• Preparation and periodic completion of management information reports to be discussed with senior and regional management during service reviews
• Recruitment, management and development of the Operations Risk & Control team
• Talent management, training and development and succession planning for the team while ensuring strong employee engagement
• Ensure that all members of the team have the relevant knowledge and training, to ensure that there are no “single points of failure” within the team
• Cross training and knowledge transfer is implemented and always maintained
• All members of staff have sufficient knowledge and experience to ensure that they understand their role as a “first line of defence” and that our business remains protected
• Ensure that any necessary process and procedures are documented, and maintained through any relevant changes

I managed an equity settlements team within the Cash Equities department, covering Broker Dealer, Stock Loan, Prime, and Syndicate activity. I led the team in delivering high‑quality transactional processing support across these products while driving initiatives to increase STP, strengthen controls, and ensure full adherence to audit and compliance standards.

I provided cross‑coverage for fellow managers and supported team members during peak‑volume periods to maintain operational stability. I applied strong technical knowledge to enhance service quality and operational efficiency, while actively contributing to activities related to procedural compliance and control governance.

I also focused on risk mitigation by deepening my understanding of procedural requirements, and I maintained ongoing awareness of product changes and system enhancements to ensure the team operated effectively in a continually evolving environment.

Key Responsibilities:

• Management of a team focused on the accurate and timely settlement of all activity in EMEA markets including: Volume capture, workload projections and trend analysis Allocation of workload and resources, reporting volumes, achievements and issues to the correct level
• Escalation of operational or identified errors / potential risks to line manager /stakeholders upon discovery
• Liaise with internal partners and stakeholders to promote confidence in the team. Act as escalation point when required
• Ownership of MI, reporting and team promotion
• Own and drive process improvement and team results
• To support the Department manager in leading the team to ensure all responsibilities are met

In my role as a Regulatory Compliance Manager, I provided leadership and strategic oversight for the Compliance Operations team. I was responsible for developing and expanding the Regulatory Compliance pillar by establishing strong internal and external business partnerships. I also played a key role in shaping and supporting the Assurance Centre of Excellence, while contributing to the continued growth and maturity of the Compliance Testing & Monitoring and Technology Risk Compliance pillars.

Key Responsibilities:

• Supervise staff and processes within the Compliance Operations team.
• People management including but not limited to: allocating and monitoring workload, performance management, mid and year end appraisals.
• Weekly production of MI to a global audience of key stakeholders.
• Create and develop training for CoE Assurance staff.
• Creation and monitoring of controls to ensure adherence to the CoE guidelines.
• Weekly review of Assurance taskbooks to ensure weekly sign-off has been attained.
• Monthly training review to ensure all CoE staff charging time to CoE Assurance has been issued with a training induction certificate.
• Monitoring of utilisation reports for all Compliance Operations team staff.
• Development of Induction training for all CoE staff.
• Identify enhancements to the technology infrastructure.
• Foster partnerships with key contacts within PwC.
• Develop business with PwC regional offices.
• Build and promote the Compliance Operations brand.

In my role, I reviewed, oversaw, and executed Trade and Transaction Reporting validation and reconciliation of exceptions related to trade and transaction data submitted to regulators (including the FCA, PRA, CBI, and BaFin), Debt Management Offices across the UK and EMEA, and Stock Exchanges such as the LSE and ISE. I was also responsible for working collaboratively with Operations, Compliance, and business partners to support the onboarding of new PRA and CBI reporting obligations.

Key Responsibilities:

• Supervise staff and processes within the Reporting team ensuring all regulatory deadlines are adhered to.
• Reviewing exceptions, and working in conjunction with Senior Management to highlight issues and raise solutions through interpretation of submitted data.
• Daily production of key MI to highlight and monitor the late reporting of transaction reports, drilling down to the affecting business to track cost and monitor for potential trends.
• Weekly production of MI to a global audience of key stakeholders across Operations, Technology and Compliance, providing transparency around the reported volumes as per the business, as well as rejection and exceptions rates versus the aligned business area, while also providing high level commentary around spikes and high rejections rates.
• Investigation and prioritisation of issues arising from the Transaction Reporting process and escalation to management where appropriate.
• Extensive liaison with internal customers, notably Technology, Middle Office and Compliance.
• Foster partnership with key contacts with open feedback.
• Identification of areas for improving existing processes and controls.
• Identify enhancements to the technology infrastructure, working in partnership with immediate management team, the Asset Class stakeholders, Compliance and Technology in agreeing prioritisation.

In my role as Team Lead within the QA Transaction Reporting team—part of the EMEA Operations Regulatory Control (ORC) function—I oversaw periodic quality assurance reviews of Transaction Reporting data submitted to the Financial Conduct Authority (FCA) for designated business days. The team’s mandate was to ensure full compliance with FCA guidelines, requiring regulated firms to maintain complete and accurate Transaction Reporting.

I led the team responsible for reviewing and reconciling data submitted by the firm’s regulated entities across Equity, Fixed Income, Listed, and OTC Derivative products, prioritizing issues identified through testing and ensuring timely resolution. The Operations Regulatory Control (ORC) group operated as a centralized control function within Operations, accountable for the oversight of key regulatory activities, including FCA Transaction Reporting and Client Money and Assets (CASS).

Key Responsibilities:

• Timely and accurate production of key management reports to global audience of key stakeholders across Operations, Technology and Compliance.
• Reconciliation of data requested from the FCA vs. the data entry applications.
• Investigation and prioritisation of issues arising from the Transaction Reporting process and escalation to management where appropriate.
• Extensive liaison with internal customers, notably Technology, Middle Office and Compliance.
• Foster partnership with key contacts with open feedback.
• Identification of areas for improving existing processes and controls.
• Identify enhancements to the technology infrastructure, working in partnership with immediate management team, the Asset Class stakeholders, Compliance and Technology in agreeing prioritisation.
• People management including but not limited to: allocating and monitoring workload, performance management, mid and year end appraisals.

I was originally a member of the OTC Derivatives team and was then promoted to the investigations team. My role required the investigation and remediation of post value settlement disputes raised by the counterparty.

Key Responsibilities:

• Extensive liaison with external and internal customers, notably Middle Office and the Front Office.
• Foster partnership with key contacts to aid the timely resolution of post value settlements.
• Identification of areas for improving existing processes and controls.
• Identify enhancements to the technology infrastructure, working in partnership with immediate management team and Technology.
• Timely and accurate production of key management reports to Global audience of key stakeholders across Operations on the high value breaks.